Wachovia

www.wachovia.com
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There are newer employer reviews for Wachovia

 

No one knows what they are doing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Personal Banker I in Tamarac, FL
Current Employee - Personal Banker I in Tamarac, FL

I have been working at Wachovia

Pros

Benefits package is nice. PTO and prescription drug. Pay is ok

Cons

It is a sales position. Customers do not matter, hit your goal at all costs!! Every hour your manager asks how many accounts you have. Managers do not help with customer issues, they pass the issues on to the bankers and are not very well trained. Most managers do not have recent experience as bankers or tellers. They do not know company policy and state it is their job to "help get the numbers" not to help with customer issues. Constant misinformation---policies are changing daily. Commission is more or less unobtainable.

Advice to ManagementAdvice

Train your staff and care about the customer. They are why we have jobs. Take responsibility.

Doesn't Recommend
Disapproves of CEO

673 Other Employee Reviews for Wachovia (View Most Recent)

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  1.  

    Working at Wachovia has not been a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Licensed Personal Banker II in Locust Grove, VA
    Current Employee - Licensed Personal Banker II in Locust Grove, VA

    I have been working at Wachovia

    Pros

    Goals are determined by your position, not your salary. If you are off, they don't expect you to make up your goal for that day - it is deducted from your goal.

    Cons

    MAJOR OVERSTAFFING! I am in a rural branch and they staff 4 personal bankers! The combined goal of the personal bankers here is equal to 320% of the branches goal. Commission is lousy. We have nothing innovative to offer clients. System and processes archaic.

    Advice to ManagementAdvice

    Set your people up for success. Working here is very demoralizing. Reduce staff in the branches so that if they hit their goals the branch makes it as well. No need to put two extra people in there. The way it is now the branch blows the goal out of the water but none of the PBs make their goal. TOTAL BS!

    Doesn't Recommend
    No opinion of CEO
  2.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Wachovia

    Pros

    pay and benefits are good, hours are balanced

    Cons

    slow advancement, some poltitics at the top levels

    Advice to ManagementAdvice

    keep up good work

    Recommends
    Approves of CEO
There are newer employer reviews for Wachovia

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