Waffle House

  www.wafflehouse.com
  www.wafflehouse.com
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Average work experience in extremely busy restaurant

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Grill Operator in Bethlehem, PA
Former Employee - Grill Operator in Bethlehem, PA

I worked at Waffle House full-time (more than 5 years)

Pros

Get paid every week and enjoy a daily food allowance. Tight knit envioronment so meeting your co-workers and regular guest isn't a problem

Cons

Cramped working conditions. Feels as if the customers are way too close to the cooking area. Since it is small have to keep personal life out of the workplace and try not to become too familiar with everyone else at the job (co-workers and customers alike).

Advice to ManagementAdvice

rotate shifts among employees especially the third shift workers. Resentment for management at my restuarant arouse since employees felt shorted out on certain shifts. also employees on the third shift burn out fast if you don't rotate them or give atlest 1 weekend a month off.

Doesn't Recommend
Positive Outlook
No opinion of CEO

267 Other Employee Reviews for Waffle House (View Most Recent)

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  1. 1 person found this helpful  

    District Relief Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Relief Manager in Nashville, TN
    Former Employee - District Relief Manager in Nashville, TN

    I worked at Waffle House full-time (more than an year)

    Pros

    Good customers. Pay bonus good if ambitious. Streamline and overall guidelines. Often made more than pay grade above me.

    Cons

    Long hours. Rampant theft and drug usage from management to employees.Constant, childish drama. Excessive gossiping and cell phone usage.

    Advice to ManagementAdvice

    Upper management needs to get their heads in the game. Focus on the immediate business at hand and behave professionally; do not interrupt with a personal vendetta. Entering stores at peak business hours, just calmly jump in and help where you see weaknesses. Do not come in shouting at your workers or trying to rudely 'correct' them when they're busy taking care of customers....deal with those issues at the right times. Stop rehiring the nonproductive ones who steal, come in doped up, and spend their time on the cell phone. Stop wasting dollars trying to save pennies. Don't let managers hand out keys to office and commissary like candy. When investigating incidents and write-ups do so professionally and do not tolerate write-ups either forged by managers, based upon hearsay and do not engage in romance w/employees at work. Don't dabble or hesitate when it comes to firing nonproductive, unruly employees. Stay with the experienced and positive honest ones who are not there to play games and have a loyal customer base. Don't let employees smoke up the front door. And do not let your grill operators wait on tables and cook at same time. Reimplement the Master Grill operator program as incentive to cooks.And stop encouraging employees to work off the clock. Consider experience when hiring and do not move salespeople and grill operators around to boost sales at lower productive stores..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Mid South Waffles in Birmingham, Alabama is an awful company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Division Manager in Birmingham, AL
    Former Employee - Division Manager in Birmingham, AL

    I worked at Waffle House full-time (more than 3 years)

    Pros

    You have a job. If you follow the guidelines of the job you will have job security because people are not lining up to work there. You will make decent money but the hours and time you give up are not worth it to most.

    Cons

    24 hours a day, 365 a year, and work every holiday. Christmas Day is the worst! On this day you are expected to be in the store at 6am, maybe leave at 3/4 for an hour if everyone shows up for work, then be back at 5/6 and work until 10/11pm. You must be back at 6:30am the next day and cook for 7 hours, then complete manager duties. The employee issues you encounter are relentless.They have an associate hotline number for associates to call and make complaints.You will never have control over your store. You will be expected to attend meetings every Thursday at 4pm. Usually you will drive at least 30 minutes one way. I worked for this company for 3 years and it was the worst mistake i made in a long time! For young educated people, dont make a mistake by looking at just the money, like i did.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Waffle House

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