There are newer employer reviews for Waffle House

It can be real work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Salesperson in Columbus, OH
Current Employee - Salesperson in Columbus, OH

I have been working at Waffle House part-time (less than a year)

Pros

Waffle House designs their system to always be looking out for the customer and its employees. They reward their employees on all levels based on time with the company, sales success and even personal successes. They have incentive programs during shifts, weeks, quarters or years. Their employee support policies are really quite good. They allow maternity and paternity leaves, even for adopted children.

Cons

Working at Waffle House can be real work, on your feet, long hours, poor attitudes from customers and coworkers alike.

Advice to ManagementAdvice

Continue to motivate and encourage your employees especially with good attitudes.

Recommends
No opinion of CEO
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  1. Average work experience in extremely busy restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grill Operator in Bethlehem, PA
    Former Employee - Grill Operator in Bethlehem, PA

    I worked at Waffle House full-time (more than 5 years)

    Pros

    Get paid every week and enjoy a daily food allowance. Tight knit envioronment so meeting your co-workers and regular guest isn't a problem

    Cons

    Cramped working conditions. Feels as if the customers are way too close to the cooking area. Since it is small have to keep personal life out of the workplace and try not to become too familiar with everyone else at the job (co-workers and customers alike).

    Advice to ManagementAdvice

    rotate shifts among employees especially the third shift workers. Resentment for management at my restuarant arouse since employees felt shorted out on certain shifts. also employees on the third shift burn out fast if you don't rotate them or give atlest 1 weekend a month off.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful

    District Relief Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Relief Manager in Nashville, TN
    Former Employee - District Relief Manager in Nashville, TN

    I worked at Waffle House full-time (more than a year)

    Pros

    Good customers. Pay bonus good if ambitious. Streamline and overall guidelines. Often made more than pay grade above me.

    Cons

    Long hours. Rampant theft and drug usage from management to employees.Constant, childish drama. Excessive gossiping and cell phone usage.

    Advice to ManagementAdvice

    Upper management needs to get their heads in the game. Focus on the immediate business at hand and behave professionally; do not interrupt with a personal vendetta. Entering stores at peak business hours, just calmly jump in and help where you see weaknesses. Do not come in shouting at your workers or trying to rudely 'correct' them when they're busy taking care of customers....deal with those issues at the right times. Stop rehiring the nonproductive ones who steal, come in doped up, and spend their time on the cell phone. Stop wasting dollars trying to save pennies. Don't let managers hand out keys to office and commissary like candy. When investigating incidents and write-ups do so professionally and do not tolerate write-ups either forged by managers, based upon hearsay and do not engage in romance w/employees at work. Don't dabble or hesitate when it comes to firing nonproductive, unruly employees. Stay with the experienced and positive honest ones who are not there to play games and have a loyal customer base. Don't let employees smoke up the front door. And do not let your grill operators wait on tables and cook at same time. Reimplement the Master Grill operator program as incentive to cooks.And stop encouraging employees to work off the clock. Consider experience when hiring and do not move salespeople and grill operators around to boost sales at lower productive stores..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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