Waffle House

  www.wafflehouse.com
  www.wafflehouse.com
There are newer employer reviews for Waffle House

 

Never thought of leaving until...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Waffle House full-time (more than 10 years)

Pros

Can be a great job under the right up-line management team. The pay and benefits are competitive. WH can give you a sense of feeling like a part of something.

Cons

The demands are unrealistic unless you are single without children, not dating, and no current living relatives. Sometimes the up-line management is ridiculous. They have no idea how to do their job. People get promoted because of degrees, not due to how well they manage a unit. Some management think they are in the Army and cuss and talk to people defrading, and believe this to be okay. It is unprofessional and humiliating, yet it happens on a regular basis.

Advice to ManagementAdvice

I quit trying to give advice after many years of attempts.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

267 Other Employee Reviews for Waffle House (View Most Recent)

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  1.  

    Good pay, terrible lifestyle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager in Atlanta, GA
    Former Employee - Unit Manager in Atlanta, GA

    I worked at Waffle House full-time (more than 5 years)

    Pros

    You are well compensated for your efforts if you are skilled in managing your store and its people.

    Cons

    The constantly fluid 24-hour work schedule and lack of professionalism and organization from the upper management.

    Advice to ManagementAdvice

    There needs to be more support for managers in a 24 hour business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    The definition of stress. Long term promises of wealth, if you can make it that long...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Atlanta, GA
    Former Employee - District Manager in Atlanta, GA

    I worked at Waffle House full-time (more than 3 years)

    Pros

    You get to build your own team, so it is possible to enjoy who you are working with and create a fun environment. Opportunities to move up quickly are available if u put in the work. Stock program is designed to make managers rich one day (20-30 years) but I'm not sure how anyone could stick it out that long.

    Cons

    This could be a novel, but I'll hit the main points. Overworked (50-80 hours a week) and underpayed. You are guaranteed 35k ish as a manager trainee, but that's assuming u meet the minimum 55 hour per week requirement. Once u become a store manager, u can make between 30-50k depending on bonuses. This seems good on the surface because in the interview they make it seem like u control ur salary. This is a complete lie. You can work harder than any other manager and still miss out on bonuses because of the volume or location of your store. A lot of the bonuses are luck, and it can take years to get to the point in a unit where u r hitting them consistently. If you are looking to be promoted than u wont achieve this success in any unit. Many unit managers live paycheck to paycheck because the salary isn't guaranteed. There are occasionally good periods, but mostly you are paid nothing, especially if you participate in the stock and benefits programs.

    You deal with people with elementary level education. This is a glorified babysitting job. Go eat at a Waffle House in downtown atlanta and pay attention to how the employees act. Unless you work there and deal with all the problems with them for a long period of time, they won't respect you. You will spend hours and hours every week trying to find people to cover shifts because they won't show up to work. Sadly, you have to staff your restaurant with people who will show up and you can't always fire people for messing up because you need them to cover shifts so you don't end up working them yourself.

    You have no life. You work 6 days on and get 2 random off days. This could be okay for people with no friends or family but if u want a social life and work/life balance than this isn't for you. You might get a weekend off and a chance to feel normal once every few months, but it is rare. You work all holidays, so if u have any family traditions, kiss them goodbye. Waffle House is your family, and if you aren't okay with that then don't work here. In addition, on the days you work, you are never really off. The restaurants don't close so you will receive phone calls all afternoon, evening, and night on the days you work thanks to how incompetent your employees are. If your lucky u can fix the problem on the phone but usually u will have to go back in. U also have to go back from 8-10 on weekends and the night before your off days to do shift change. This really adds stress and destroys any chance of making plans with friends on these nights.

    You are surrounded by horribly unhealthy food. It's hard not to eat bad and destroy ur body when
    u are around this stuff all the time. Most managers are overweight and look miserable. If you take this job, make sure you exercise and eat right. Have fun trying to find time to work out with this work schedule.

    Advice to ManagementAdvice

    Waffle House culture isn't changing any time soon, my only advice is to raise the salary of the managers (more guaranteed money). The rest is self explanatory.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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