There are newer employer reviews for Wag Hotels

 

Hard work balanced by playing with dogs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Guest Service in West Sacramento, CA
Current Employee - Guest Service in West Sacramento, CA

I have been working at Wag Hotels

Pros

The dogs are great. Communication is open and the boss always has her door open. Everybody has fun while working.

Cons

Expected to work weekends and holidays. Watching dogs can be boring. It can be hard work: there's lots of sweeping, mopping, scrubbing, picking up poop.

Advice to ManagementAdvice

You've got to be the one's cheerleading everybody, all day long. Sometimes management gets low on energy and look like they don't want to be there.

Recommends

6 Other Employee Reviews for Wag Hotels (View Most Recent)

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  1.  

    If you understand dogs, this is the job for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - All Day Play in San Francisco, CA
    Current Employee - All Day Play in San Francisco, CA

    I have been working at Wag Hotels part-time (less than an year)

    Pros

    *Being around the dogs all day
    *Easy to communicate needs to guest services/client services
    *Work to accommodate specific schedules (school, cant/can work certain times)
    *Approachable managers/staff
    *Praise from seniors
    *Definite team effort
    *Thoughts are acknowledged/listened to (plans for specific dog, concerns, etc.)
    *Managers/Supervisors do the same work as guest services/client services (ADP if needed)

    Cons

    *Set training program not in place for ADP
    *High staff turnover
    *Hours (part-time)
    *Schedule posted 1-3 days before end of previous schedule
    *Expect to work holidays & weekends
    *Slow/Outdated Computer System
    *Can be stressful as different dogs require different things (more correction, high energy groups, etc.)

    Advice to ManagementAdvice

    *Set training program for All Day Play (safety, specific dog training/commands, specific procedures, cross-training, etc. )
    *Required individual team meetings for specific departments (ADP, GS, CS)
    *Team lead for ADP (listed on schedule)

    Recommends
    Positive Outlook
  2.  

    "Learning experience"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Employee in San Francisco, CA
    Current Employee - Guest Services Employee in San Francisco, CA

    I have been working at Wag Hotels part-time (less than an year)

    Pros

    —200+ dogs
    —Always busy* (...cleaning up pet eliminations)
    —After 90 days, Company will consider a raise, promotion and/or benefits

    Cons

    —Management's disinterest in balancing employees' work and home life
    —Employee turnover ratio
    —Office culture...this is far from a "family atmosphere"
    —Experienced co-workers are not approachable, but I can't blame them for that—every day, there are new employees with inadequate training
    —Time-off policies...say, "Goodbye, Christmas," or any other holiday—now, you're working

    Advice to ManagementAdvice

    —Use an aptitude test before hiring employees and/or offering a particular position to someone

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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