There are newer employer reviews for WageWorks
There are newer employer reviews for WageWorks

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Helpful (2)

Okay place to work if you are management...they are the only ones who seem to get "perks"

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in San Mateo, CA
Current Employee - Anonymous Employee in San Mateo, CA

I have been working at WageWorks full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Nice office, nice area/location, decent people working in the office

Cons

NO perks for the little people at all!! Nothing! Lucky if we get a "merit" increase, which you hope is a whole 3%!!! Oh, and that MIGHT cover the health insurance increase that one might have for the new year. The little people will never get ahead.

Advice to Management

Give the "non management" folks something for goodness sake! Some kind of INCENTIVE to WANT to work there because we like it - not because we HAVE to because the job market sucks right now!

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  1. Customer Service Representative III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative III in Phoenix, AZ
    Former Employee - Customer Service Representative III in Phoenix, AZ

    I worked at WageWorks full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, good benefits, nice people to work with.

    Cons

    High stress in meeting quality expectations. You are not always informed of policy changes and may be written up for them instead of coached. Let management know that there is leeway to coaching instead of writing someone up for a training and career growth.

    Advice to Management

    Be sure you are treating everyone the same respect. Should be sure to train all CSRIII's on all processes to be sure to share in the workload equally. Some representative are on the phones more than others who have been pulled off to do projects. If everyone is trained then they can assist equally.


  2. Great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in San Mateo, CA
    Former Employee - Senior Financial Analyst in San Mateo, CA

    I worked at WageWorks

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - strong commitment by executive management to ensue WW is the industry's leading company
    - executive management are very talented and committed to success
    - employees tend to be very nice people
    - good team building efforts such as Friday afternoon mixers, office holiday celebrations
    - good systems and excellent in-house IT support

    Cons

    - could have done with more frequent communication regarding personal performance from direct supervisors, but noted improvements were made as HR implemented a more robust annual review process and encouraged more frequent dialogue


There are newer employer reviews for WageWorks
There are newer employer reviews for WageWorks

See Most Recent

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