Walmart

  corporate.walmart.com
  corporate.walmart.com
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7 people found this helpful  

The customer is always right service with mediocre pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Manager in Orlando, FL
Current Employee - Customer Service Manager in Orlando, FL

I have been working at Walmart full-time (more than an year)

Pros

Retail and customer service experience, if you work full time there are benefits and decent vacation time after a year, there are quarterly bonuses depending on how well the store does. My particular store has a really fantastic group of associates to work with

Cons

Dealing with customers that come into the store with the attitude that they are better than Walmart. Dealing with management that can treat you like dirt under their feet. The pay for what you deal with is embarrassing. You have to be fairly buddy-buddy with management to move up

Advice to ManagementAdvice

Don't make your associates feel like they're ruining your day for asking you to do YOUR job. This is becoming the nail in the coffin for me with this job. Also, get on the same page with your other managers. It's frustrating when you've been told to tell customers one thing, then when they get mad, management decides to go against established policy to make the customer happy. These nasty and irate customers are almost never regulars, and we have no reason to bend the rules for people who are probably just manipulating to get a freebie.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

9025 Other Employee Reviews for Walmart (View Most Recent)

Sort: Rating Date
  1.  

    Work hard, to no avail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Worker in Tracy, CA
    Former Employee - Seasonal Worker in Tracy, CA

    I worked at Walmart full-time (less than an year)

    Pros

    Pretty much instantly got the job and the interview was easy as well as getting everything processed. They offered full time positions as the store was expanding to a super center.

    Cons

    You work your butt off trying to prove yourself and its all just butt kissing and brown nosing, even though I didn't get hired on, they kept lazy, hardly can finish the job right workers that just kissed up and hung out with the temporary supervisors for that period of time.

    Advice to ManagementAdvice

    Hire people that actually try and do above and beyond what they are asked.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Over night stocking

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Over Night Stocking in Montrose, OH
    Former Employee - Over Night Stocking in Montrose, OH

    I worked at Walmart part-time

    Pros

    Fun place to work.
    You can take a bathroom break with out being questioned

    Cons

    Terrible management, usually if you work there and you see a lot of new co workers and you havent been working there for a while, chances are they will let you go.

    Advice to ManagementAdvice

    Get better managers.

    Doesn't Recommend
    Approves of CEO
There are newer employer reviews for Walmart

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