Walmart eCommerce

  www.walmart.com
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186 Employee Reviews (View Most Recent)

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1 person found this helpful  

good company, high expectations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Buyer  in  Brisbane, CA
Current Employee - Senior Buyer in Brisbane, CA

Pros

Positive culture, Growing company, Great benefits

Cons

Multi Channel alignment with stores in Bentonville, AR

Advice to ManagementAdvice

Sr. management direction changes frequently.

Recommends
No opinion of CEO

Other reviews for Walmart eCommerce

  1. 9 people found this helpful  

    Great for experience building, but very political and unfocused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Management  in  Brisbane, CA
    Current Employee - Product Management in Brisbane, CA

    Pros

    One year of experience at Walmart.com or "Walmart Global eCommerce" as part of it is now known, post-reorg, is equivalent to at least 3 years anywhere else. They variety and types of projects you will work on, and their real world impact (in terms of the numbers of customers and revenue) pales in comparison to most places.

    Getting even small or moderate size products to launch is a feat that involves a perilous tip-toe around politics and knowing what battles to fight and with whom. After being put through the ringer here, you will be well-prepared for many other challenges in your future career. If you choose to stay, there is opportunity to move up the ladder but ONLY if you play the political game. This game is what gets you promoted, not your competency or knowledge.

    The best part about Walmart.com is the people you work with. Like boot camp or fellow soldiers having gone through a war, you develop long lasting friendships with some. Several co-workers start feel like an extended family.

    Cons

    There is very little true product ownership; many times projects and even features can be dictated by upper management. It is also common for upper management to change strategy 180 degrees and cause swirl and undermine the creative process. Burnout is common and sometimes the best employees, who are still in high demand even in the downturn, are the first to get frustrated and head for the exists. The irony is that more would get done in the end if the executive team would stop trying to push, push, push and simply give more decision making and accountability to those who execute and define the products. There has been talk of this changing for years, however it has not yet happened yet.

    There is also a percentage of persons at the company that simply play the political game or even go so far as to move up the ladder by blazing a trail of destruction behind them. This pattern tends to be common with early to mid-career top-20 MBA school grads in the mid to senior management area that have been hired by those of the same profile. Some of the employees that actually add true value to the organization are the ones who are the least appreciated.

    There is also a continuous mode of crisis and the need to get things done NOW (due to the lack of focus and constant change in direction). This is setting the stage for turnover and burnout, and also keeps individuals from having the time for things such as industry research, professional development, and even trying to identify and solve problems creatively. This is one of the biggest shames because there is percentage of very talented and smart people that would add value to the company (and ultimately save customers money in line with the organizations mission) if they were just allowed some breathing room.

    Advice to ManagementAdvice

    A radical cultural transformation is needed within the e-commerce team in Brisbane. This used to be the rockstar team when the Bentonville HQ bought the tiny Homewarehouse.com in the dot-com crash. To get this back, we need benefits that compete with other Bay Area internet companies (not retailers) and to bring in outside senior and mid-level leadership from "fun" silicon valley companies that know how to get the best out of smart people. To do this you must cut the leash and give them a budget and full authority over benefits, policies, and structure separate from the Arkansas home office. This will in the end benefit the company and the customer more than the current path.

    Doesn't Recommend
    No opinion of CEO
  2. 5 people found this helpful  

    pressure cooker type job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Site Marketing Coordinator  in  Brisbane, CA
    Former Employee - Site Marketing Coordinator in Brisbane, CA

    Pros

    work with smart people from top business schools
    exposure to campaigns that reach massive audience
    job security is strong unless you are an idiot
    loyalty
    access to resources
    location - Bay Area

    Cons

    slow growth within company
    poor benefits
    unhappy employees
    office politics
    lack of creativity
    reputation of company
    Bentonville
    MBA Manager's ego's
    long hours

    Advice to ManagementAdvice

    employees have a tough time outside of the office dealing with company reputation...help them out by rebranding the company positively

    Recommends
    Approves of CEO
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