Walt Disney Company

  www.disney.com
  www.disney.com
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Dream Job as Jungle Cruise Skipper

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Jungle Cruise Skipper, Magic Kingdom Operations, in Lake Buena Vista, FL
Former Employee - Jungle Cruise Skipper, Magic Kingdom Operations, in Lake Buena Vista, FL

I worked at Walt Disney Company as an intern (more than an year)

Pros

I loved working on the Jungle Cruise in Magic Kingdom, Walt Disney World. My team was great. Most people I met really believed in Walt's dream and wanted to cultivate a feeling of enthusiasm and magic. It is fast paced and very safety oriented. I liked meeting so many friendly people everyday. I liked making magic. I liked free entrance in the parks.

Cons

It's a low pay for the toll it can take on your emotional health at the end of a bad day (heat, crazy guests, et c). However, I thought it was very much worth the effort.

Advice to ManagementAdvice

I wished that upper management had tried to make a lasting connection between College Program kids, part-timers, and full-timers. There was definitely a division.

Recommends
Neutral Outlook
Approves of CEO

799 Other Employee Reviews for Walt Disney Company (View Most Recent)

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  1.  

    Bureaucracy at it's finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in Seattle, WA
    Current Employee - Senior Systems Engineer in Seattle, WA

    I have been working at Walt Disney Company full-time (more than 5 years)

    Pros

    Great if you have children and want to get into the park for free. If you don't have kids you may not care.

    Cons

    Lack of bonuses or promotion. Managers often get into the position via attrition and aren't suited for the role.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good place to work if you don't need the money or want to advance up the corporate ladder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PhotoPass Photographer in Orlando, FL
    Former Employee - PhotoPass Photographer in Orlando, FL

    I worked at Walt Disney Company full-time (more than 8 years)

    Pros

    Excellent benefits package for full-time employees including; medical, dental, Park admission for you and your family, discounts on merchandise and rooms, and work uniforms "costumes" are provided. For the most part coworkers are friendly and you can have fun at work. It's encouraged that you use your imagination, play with the guests "customers", and engage everyone you meet. It's a great place to hone your customer service skills. You will meet people from all walks of life, all ages, all countries, and temperaments between completely amazed to rude and angry. However Disney gives you all the tools you need to deal with most situations. Training courses on diversity, in-depth training in customer service techniques, access to software for learning different languages, all internal communication is in both english and spanish, and a wealth of self paced learning online. Probably one of the best jobs if you don’t need to live off you own wages, just need the benefits, and/or have no interest in advancement.

    Cons

    As I just mentioned its a fun and rewarding job, just not financially. Average starting pay is barely above minimum wage and with the exception of peak times, they usually give you a minimum number of hours. Part-time has to give 4 days of availably but may only be worked 1 day a week. This and the fact that schedules are only posted a week in advance make it hard to get a second part-time job. Full-time is required to give "full availability". This means you have to be available to work any shift on any day, literally you have to be able to work 24/7 if needed. The minimum number of hours for full-time is 32 which can make budgeting tricky. Pay raises are small, between 1-5%, and in no way keeps up with inflation. It can take years to transfer from part-time to full-time not because of a lack of need but because upper management just won't make the opportunities available. Even if a full-timer leaves they don't fill the vacancy with an eligible part-timer looking to move up. They just back fill with another part-timer. However if you have a spouse who makes good money and you are working there for "fun" or to get medical benefits than non of this matters.

    The management structure is very limiting for growth. There are very few levels between front-line castmember "employee" and upper management. This means it's hard to move up and extremely difficult to get into a middle management role. There are things you can do to enhance your pay like becoming a trainer or facilitator but the boost in pay is only in effect when you are officially scheduled for that role. None of these will help your chances to advance and if you're really good, could even hurt them. Managers are salary positions and tend to work more then 40 hours per week. Consideration for new manager candidates isn't done by performance or job knowledge but by favoritism. If you're liked you move up, if not you're stuck. Your direct manager holds your fate in their hands. Any kind of advancement or transfer can be blocked by them.

    Advice to ManagementAdvice

    Backed by a multi-billion dollar company that is known for its world class customer service and family friendly values it really help the reputation and bottom line if they would to pay those who are on the front lines a real living wage. With Disney being the only real choice for families why not help the lives of those families who work for you? It wouldn't hurt the bottom line and the improvement in employee satisfaction would actually improve it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Walt Disney Company

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