Waste Management

  www.wm.com
  www.wm.com
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5 people found this helpful  

Turn over and terrible Management in Customer Service

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at Waste Management full-time for more than a year

Pros

Health Benefits are great!
Employees are great

Cons

Managers do not work with employees
Turn over is terrible
Terrible Training Program
You are allowed 2 weeks of vacation you can take one week of vacation but other week has to be broken down and can't take Monday's off ever!!
No room for advancement
Christmas party is in the office - this shows how valuable employees really are.

Advice to ManagementAdvice

Start listening to your employees since they are the ones on the phones. If there are calls on hold with all the turn over managers should get on the phones also. Value your employees instead of making us feel we are all replaceable.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

456 Other Employee Reviews for Waste Management (View Most Recent)

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  1. 2 people found this helpful  

    they are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CDL Driver  in  Memphis, TN
    Current Employee - CDL Driver in Memphis, TN

    I have been working at Waste Management

    Pros

    money benifits career stability and growth

    Cons

    dirty germslong hours of work

    Advice to ManagementAdvice

    hoping to gain employment i have an interview soon and i hope it goes great. i am looking forward to it

    Recommends
    No opinion of CEO
  2.  

    the company treats you like everyone matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Fleet Supervisor  in  North Huntingdon, PA
    Current Employee - Fleet Supervisor in North Huntingdon, PA

    I have been working at Waste Management

    Pros

    The Benifits
    great pay
    professional workplace

    Cons

    The second shift but i knew when i started here i would be working second shift

    Advice to ManagementAdvice

    they do a great job of making you feel welcome

    Recommends
    Approves of CEO
There are newer employer reviews for Waste Management

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