Waste Management

www.wm.com
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4 people found this helpful  

Not quite what I expected.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - ICR - Commercial Representative - Call Center in Greenwood Village, CO
Former Employee - ICR - Commercial Representative - Call Center in Greenwood Village, CO

I worked at Waste Management full-time (more than a year)

Pros

The only good thing was meeting some outstanding individuals.

Cons

Good old boy network. Too many cheaters in sales who passed the buck concerning the customer service end who got compensated well for their sales while those of us who did handle customers concerns were passed up for promotions. ICR Training shabby at best. They take advantage of long term customers monetarily, especially seniors.

Advice to ManagementAdvice

When it comes to promotions, look at the overall picture, not just sales. Do more to keep your long term customers, especially the elderly who pay the most because they have been with the company the longest. These customers have been loyal though out the years. Show some loyalty to them. Most are on fixed incomes. Care a little bit. It might make a big difference. Remember it costs more to gain a new customer than to keep a consistent long term customer. Have a heart!

Recommends
Neutral Outlook
No opinion of CEO

544 Other Employee Reviews for Waste Management (View Most Recent)

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  1.  

    The trash gets more respect than the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanic in Antigo, WI
    Former Employee - Mechanic in Antigo, WI

    I worked at Waste Management full-time (more than 5 years)

    Pros

    Pay is OK, fellow employees are great

    Cons

    They have nothing but old junk equipment, you are just a number to them, no support from management, no way to move up within the company, when they say think green they mean give them more money, they pollute just as much if not more than other companies.

    Advice to ManagementAdvice

    Take the bonus program away from management and put that money into your frontline employees and equipment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    great company to work for .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Waste Route Driver in Corona, CA
    Former Employee - Medical Waste Route Driver in Corona, CA

    I worked at Waste Management full-time (more than 8 years)

    Pros

    you work among lot of professionals.

    Cons

    they stress safety alot ,but sometimes you can't help but wonder if they just say that to cover them selfs in case some thing should happen ? because no matter what issues a driver might have ,it seems that safety goes out the door !

    Advice to ManagementAdvice

    train your drivers correctly ,before sending them out in the public!

    Recommends
    Negative Outlook
    Approves of CEO
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