Pros

Wonderful culture - there are many hold over associates from the time when the company was employee owned. Associates tend to truly care about the well-being of fellow associates. Management tends to respect the strengths and weaknesses of individual contributors. The company is trying desperately to promote women and minorities but having difficulties in the actuarial field. Leadership tends to take a longer view on success and not worry about results at the end of each fiscal quarter. In the trenches, associates really care about helping clients solve their problems.

Cons

complex matrix management - very hard to understand who is in charge of what - many informal networks. Your individual work experience depends heavily on your office -team - country of employment.

Advice to Senior Management

It is really all about the clients - not management