Wave Broadband
2.0 of 5 24 reviews
www.wavebroadband.com Kirkland, WA 500 to 999 Employees

24 Employee Reviews (View Most Recent)

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Not Recommended for Career Minded Professionals.

Sales Manager (Former Employee)
Seattle, WA

ProsClean facility (Kirkland main office).

ConsFrontline employees lack training. HR hides behind policies. Management is incompetent. Senior Management is self interested.

Advice to Senior ManagementA drastic top down makeover is necessary. Starting with the "policies" that enable employees to grow in a motivating work environment. Both frontline and managerial employees need some serious training in their respective fields to support business growth. C-Level employees need to think more with their hearts and instead of their wallets to instill the needed business culture and values. Please take a look at top/world leading companies in the Pacific Northwest as examples.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Over worked and under paid, I felt like an easily replaceable cog in a machine.

    Customer Service and Sales Representative (Former Employee)
    Kirkland, WA

    I worked at Wave Broadband full-time for less than a year


    Pros: The work environment was clean and inviting. All of the… Cons: Mandatory overtime was a regular feature, non-paid time off was… Advice to Senior Management: Try to micro-manage less. Have faith in your employees abilities. Give them a… No, I would not recommend this company to a friend More
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    2 people found this helpful  

    Horrendous place to work or to be a customer !

    Anonymous Employee (Current Employee)
    Kirkland, WA

    I have been working at Wave Broadband full-time for less than a year


    Pros: Get out of there !! For customers, cancel your service… Cons: True hiring and firing monthly ! Quick to do so called training classes where the trainer constantly brags and seems very uninterested in… Advice to Senior Management: Being a very small company compared to Comcast, you need to ramp up your promotions offered to Fortune 50 companies to be compettive. Also… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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Wave Broadband is a leading provider of video, internet and phone services on the West Coast, serving customers in communities in Washington, Oregon, and California. Wave Broadband is part of WaveDivision… Full Overview

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