There are newer employer reviews for Wayfair

1 person found this helpful  

Great place to cut your teeth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Boston, MA
Former Employee - Customer Service Representative in Boston, MA

I worked at Wayfair full-time for more than a year

Pros

Open managerial approach, fun young work environment

Cons

Low pay, simple as that

Recommends
Positive Outlook
Approves of CEO

291 Other Employee Reviews for Wayfair (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great for Learning and gaining experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wayfair

    Pros

    Young people, opportunities, learning, flexibility

    Cons

    Young people, lack of organization, constant changing.

    Advice to ManagementAdvice

    More leadership and free time to manage and develop employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Better than nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Associate  in  Boston, MA
    Current Employee - Category Associate in Boston, MA

    I have been working at Wayfair full-time for more than a year

    Pros

    -Wayfair is an OK place to start your career, or gain internet experience, but the pay is very low and the company seems disorganized
    -If you're parents can support you financially, this might be a decent opportunity to launch your career
    -The work is challenging, and the responsibility can be huge, but everyone feels underpaid
    -Fun location
    -Reasonably friendly and youthful culture

    Cons

    -Our CEO is on track to become a billionaire, but many new hires have to work two jobs to get by
    -Turn over seems very, very high; Nine people have left my team in the last six months
    -It is very unusual to be promoted without working 80+ hour weeks
    -Most people who stay at the company started out in customer service, and are classic under-achievers / under-performners

    Advice to ManagementAdvice

    Rethink the compensation structure to stop the turnover, boost employee moral, and attract and retain competitive talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Wayfair

Worked for Wayfair? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.