There are newer employer reviews for Wayfair

 

Not a bad place to start

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Consultant  in  Boston, MA
Former Employee - Sales Consultant in Boston, MA

I worked at Wayfair full-time for less than a year

Pros

Health/Dental benefits
discount gym
social events
Normal 9-6 hours (time and a half o/t)
Break room/snack room

Cons

Not easy to move up (more lateral movement rather than vertical)
Pay isn't great (for customer service)

Advice to ManagementAdvice

Work on training more. A lot of product knowledge is expected from customer service reps in little time. Also need more availability. Not sure if its the same, but when I was there, CS managers were always in meetings which made it hard to settle certain issues that needed managerial authority.

Positive Outlook

296 Other Employee Reviews for Wayfair (View Most Recent)

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  1.  

    Fun working there and good food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wayfair full-time for more than a year

    Pros

    People were helpful and nice.

    Cons

    The salary was not so good.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    software engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wayfair full-time

    Pros

    new technology, young people, supportive atmosphere

    Cons

    bad job safety, director is tough

There are newer employer reviews for Wayfair

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