WebMD Health

  www.webmd.com
  www.webmd.com
There are newer employer reviews for WebMD Health

1 person found this helpful  

If you're willing to work hard this is a good place to be

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - QA Analyst in Portland, OR
Current Employee - QA Analyst in Portland, OR

I have been working at WebMD Health

Pros

There are a lot of talented people working there. The environment in Portland is pretty laid back. For the most part if you're getting your job done you are left alone.

Cons

Poor and expensive benefits packages (ironically).You are expected to work very long hours with little or no additional compensation (unless the occasional dinner is compensation). The health services side of the business is growing at a fast rate and in many ways still acts like a small company. There are areas that need improvement like documentation. They rely too heavily on contractors who come and go, when they should be building a stronger permanent work force.

Advice to ManagementAdvice

Communicate with your employees more. Hire more people when there's more work.

No opinion of CEO

196 Other Employee Reviews for WebMD Health (View Most Recent)

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  1. 1 person found this helpful  

    A ship that I would never sail on again. Talent overboard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Systems Coordinator in New York, NY
    Former Employee - Sales Systems Coordinator in New York, NY

    I worked at WebMD Health

    Pros

    WebMD offers a fast paced environment where you can cut your teeth early. The products appear to be unique for the industry and the company has an excellent niche in the online industry as it holds the title of leading online health information web site. It is a company that prides itself in its information and it's popularity with pharma companies and consumer marketing firms. I found many of the people I worked with to be friendly and overall easy going. The work environment is also very relaxed. Everyone gets their own personal laptop as well, which is a nice benefit.

    Cons

    WebMD carries some major flaws. The internal training is very on the fly and fragmented. If they offer you a "hybrid role" do not take it. Managers have a hard time communicating with one another and ensuring that their staff is on the same page as they are. Another major flaw is that the company bleeds talent. Turnover is very high and information is lost as new employees come in and old employees (1-2 years) leave the company. This has left several managers in charge of knowing vital information. If any of these managers were to leave, the information/practices/product knowledge would go with them. It's a frightening thought! The company is also currently suing two workers who left the company and moved to a competitor. This shows just how far they will go to try and keep talent from running away. Lastly, the HR is terrible. One VP was quoted saying that WebMD's HR is pretty much a few people in a back closet. You have been warned.

    Advice to ManagementAdvice

    Work on a better training program and develop the skills and abilities of the talent you hire. Work on spreading out information and knowledge. Ensure that managers have the proper people skills to work with their employees.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    WebMD Health in trouble in a changing healthcare marketplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Portland, OR
    Current Employee - Senior Software Engineer in Portland, OR

    I have been working at WebMD Health

    Pros

    Health benefits are very good. Family health plans are very inexpensive and they offer a variety of options. Overall the employees in the trenches seem very capable and eager. Salaries appear to be competitive within the industry.

    Cons

    There is little strategic corporate direction. It appears the company strategy was to sell the company. As a result there is little effort made in developing a long term strategy as a viable business. Processes within the organization are very bureaucratic for a company of this size and there appears to be little incentive to make the necessary changes to improve their efficiency and effectiveness.

    The "Dilbert" syndrome seems to be rampant within the organization. The line employees seem eager to make necessary changes, but the mid-level managers seem incapable of promoting innovation within their groups. As a result, there is a tendency to throw bodies at problems instead of improving efficiency. Change seems to be a bad word to the mid-level managers in most cases. A consequence of this attitude is very high employee turnover or an employee attitude that I am working for a paycheck and benefits and little else.

    Advice to ManagementAdvice

    Since the sell strategy did not work, develop a strategy for sustaining a viable business in the health information market. This will require a wholesale change in both the way the business is run and in the product direction. It will also require a change in the mid-level management style and attitude.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for WebMD Health

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