There are newer employer reviews for Weight Watchers

3 people found this helpful  

Fluctuating, unstable company sorely in need of direction

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Leader in Boston, MA
Current Employee - Leader in Boston, MA

I have been working at Weight Watchers part-time (more than 3 years)

Pros

1) The members- they're what keep many of us with the company, 2) News and knowledge of the latest weight loss science, 3) Flexibility of schedules

Cons

1) Leadership of territory managers, particularly in the Boston, New England area, 2) Poor communication and leadership, 3) Pay/compensation vs. expectations

Advice to ManagementAdvice

There are many aspects of the company that are in the dark ages. The front line is all "latest technology" and "science and research shows..." but behind the scenes the company is very poorly run. It is so evident, based on what staff need to do, that this company was started (and remains) in someone's kitchen. It's hard enough to tackle the needs of the members without a conflicting, confusing operation undermining the work leaders and receptionists are trying to do with members. The fact that a certain number of members HAVE to be waiting in line before they invest another $5/hour in a second receptionist is ridiculous. It makes the meetings look poorly run.

Doesn't Recommend
Neutral Outlook
Approves of CEO

241 Other Employee Reviews for Weight Watchers (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Newnan, GA
    Current Employee - Receptionist in Newnan, GA

    I have been working at Weight Watchers part-time (less than an year)

    Pros

    Great people to work with. Fun interacting with members

    Cons

    Only get paid for 2.5 hours per meeting no matter what.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Loved the members, but WW fails to meet the service vision to employees. Felt very unappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Watchers Meeting Leader in Montana City, MT
    Former Employee - Weight Watchers Meeting Leader in Montana City, MT

    I worked at Weight Watchers part-time (more than 10 years)

    Pros

    Working with the members to help them achieve success, knowing you were making a difference in their lives was great.

    Cons

    Expected to constantly increase attendance and sell product, but the corporation gave no support to accomplish their expectations. Service Providers who work in travelers locations where we had to set up for every meeting, tear down, work without computers were expected to perform at the same rate and with the same number of service providers as people who worked in CHAMP locations.

    Advice to ManagementAdvice

    Go into the meeting rooms and actually work a couple of meetings with the staff and under the same conditions the employees are expected to work under.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Weight Watchers

Work at Weight Watchers? Share Your Experiences

Weight Watchers

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.