There are newer employer reviews for Weight Watchers

2 people found this helpful  

A company sorely needing new leadership and management on all levels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Leader  in  Boston, MA
Former Employee - Leader in Boston, MA

I worked at Weight Watchers part-time for less than a year

Pros

Hard working leaders and receptionists
Delightful group of members iin a very supportive environment
WW Program and its scientific foundation

Cons

Unprofessional, poorly trained, inept territory managers who would be an embarrassment to any organization
Poor pay and unreasonable expectations for field staff
Outdated systems and procedures of field staff
Pushing WW products that are processed foods -- goes against the healthy eating message that WW purports

Advice to ManagementAdvice

Any company who trades on a major stock exchange like WW should be professionally run and held more accountable than it is at present = unsustainable business model. Regarding the field staff that WW relies on, procedures and tools are outdated and if not upgraded will eventually spell doom for this company. The current WW field staff who are mainly baby boomers will eventually decide they have had enough of the schlepping and stop working which will leave a big hole in staffing as the younger generation will not put up with the archaic systems and procedures along with the expectations of management to work for low pay and put up with ineffective communications and leadership. Senior management needs to get out in the field and see what really goes on (I have never seen one senior manager in the field in 4 years as a member) and hire mature professional territory managers, not immature, inexperienced people who have no business being in this role.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

232 Other Employee Reviews for Weight Watchers (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    Fluctuating, unstable company sorely in need of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Boston, MA
    Current Employee - Leader in Boston, MA

    I have been working at Weight Watchers part-time for more than 3 years

    Pros

    1) The members- they're what keep many of us with the company, 2) News and knowledge of the latest weight loss science, 3) Flexibility of schedules

    Cons

    1) Leadership of territory managers, particularly in the Boston, New England area, 2) Poor communication and leadership, 3) Pay/compensation vs. expectations

    Advice to ManagementAdvice

    There are many aspects of the company that are in the dark ages. The front line is all "latest technology" and "science and research shows..." but behind the scenes the company is very poorly run. It is so evident, based on what staff need to do, that this company was started (and remains) in someone's kitchen. It's hard enough to tackle the needs of the members without a conflicting, confusing operation undermining the work leaders and receptionists are trying to do with members. The fact that a certain number of members HAVE to be waiting in line before they invest another $5/hour in a second receptionist is ridiculous. It makes the meetings look poorly run.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist  in  Newnan, GA
    Current Employee - Receptionist in Newnan, GA

    I have been working at Weight Watchers part-time for less than a year

    Pros

    Great people to work with. Fun interacting with members

    Cons

    Only get paid for 2.5 hours per meeting no matter what.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Weight Watchers

Worked for Weight Watchers? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.