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Helpful (6)

It was a great place to work until the outsourcing started!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Worthington, OH
Former Employee - Customer Service Representative in Worthington, OH

I worked at WellPoint full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Great co-workers USED to work there.

Cons

The company began outsourcing about 3 years ago and they have continued the mass exodus of employees from all locations since. Even the medical reviews are being done by nurses in India who have very little if any knowledge of the American Health Care Industry. There profits continue to increase but they have no regard for their employees, many of which have been loyal to this company for over 20 years.

Advice to Management

There has to be a way to still have profit without outsourcing so many American jobs to other countries.

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  1. Very good and fair experience from inteview to "onboarding' to fist year of work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of A Unit in Woodland, CA
    Current Employee - Director of A Unit in Woodland, CA

    I have been working at WellPoint full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Comprehensive interview
    2. Team work stressed
    3. Work to the fullest extent of your capabilities and interest

    Cons

    1. Large organization that may take longer to make decisions
    2. Very careful in deliberations with risk averse being a large consideration
    3. Business organizations makes coordination of strategy a bit more complex


  2. Helpful (4)

    Working for WellPoint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Process Consultant in Chicago, IL
    Former Employee - Business Process Consultant in Chicago, IL

    I worked at WellPoint full-time (More than 10 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good Pay / Good Benefits

    Cons

    It doesn't matter how long you're with the company they will lay you off without considering loyalty

    Advice to Management

    Before you get rid of someone think about why you hired them in the first place


There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

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