There are newer employer reviews for WellPoint

My time at Wellpoint is average with ups and downs as any other company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative
Current Employee - Customer Service Representative

I have been working at WellPoint full-time (more than 5 years)

Pros

Quarterly incentive program and health benefits.

Cons

Not much room for advancement in my current area.

Advice to ManagementAdvice

None

Recommends
Neutral Outlook
No opinion of CEO
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  1. Highly positive. Would love to continue working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst II in Louisville, KY
    Current Employee - Actuarial Analyst II in Louisville, KY

    I have been working at WellPoint full-time

    Pros

    Excellent culture. Emphasis on work/life balance.

    Cons

    Over-dependence on rigid rules on employee rotation and promotion.

    Advice to ManagementAdvice

    Take more into consideration when dealing with individuals.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Discarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint full-time (less than a year)

    Pros

    Good pay and benefits, work at home option possible, worked with a great group of associates, good training opportunities.

    Cons

    Getting the numbers up take precedence over quality member care. Was the object of a campaign to get rid of me for so-called poor production when the real reason was an error in hiring too many people for unit, and unequal distribution of work in unit.

    Advice to ManagementAdvice

    Walk the walk of your talk re: company values and mission. There is a disconnect there that translates negatively. Recognize when you terminate a well-liked employee it has negative effects on employee perception, especially when they know your work was adequate. Do not make false promises of rehiring if you have no intention of doing so, and provide full copies of HR files when requested as you are legally obligated to.

    Doesn't Recommend
    No opinion of CEO
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