WellPoint
3.1 of 5 477 reviews
www.wellpoint.com Indianapolis, IN 5000+ Employees

477 Employee Reviews (View Most Recent)

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2 people found this helpful  

My department is incredibly micromanaged. The hours are very managable but the work gets fairly monotonous

Customer Care Representative I (Current Employee)
Indianapolis, IN

Pros- Great schedule
- Good training (some stuff missed, but there is too much to realistically cover)

Cons- Micromanaged
- Can be uncooperative with time off
- Poor pay
- Tempermental computer systems
- With every changing policy, many times were employ information that is either outdated or incorrect

Advice to Senior ManagementMake sure you are conveying all of the regulatory changes.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • Disapproves of CEO

     

    Good Job to learn about healthcare, but not a company to truly start a career.

    Customer Service Representative (Current Employee)
    Middletown, NY

    I have been working at WellPoint


    Pros: Good Benefits, Easy to get time off, Strong Learning environment… Cons: Little opportunity to advance, bad salary, poorly designed workflows Advice to Senior Management: Give more incentive to work to customer service agents who… More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    The company I would recommend to my friends

    Anonymous Employee (Current Employee)
    Los Angeles, CA

    I have been working at WellPoint


    Pros: flexible time, wide range of opportunities Cons: Big company with functional approach: too many parties involved in… Advice to Senior Management: Continue treating associates as people and not tools. Yes, I would recommend this company to a friend More
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