WellPoint

www.wellpoint.com
There are newer employer reviews for WellPoint

2 people found this helpful  

My department is incredibly micromanaged. The hours are very managable but the work gets fairly monotonous

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Care Representative I in Indianapolis, IN
Current Employee - Customer Care Representative I in Indianapolis, IN

I have been working at WellPoint

Pros

- Great schedule
- Good training (some stuff missed, but there is too much to realistically cover)

Cons

- Micromanaged
- Can be uncooperative with time off
- Poor pay
- Tempermental computer systems
- With every changing policy, many times were employ information that is either outdated or incorrect

Advice to ManagementAdvice

Make sure you are conveying all of the regulatory changes.

Doesn't Recommend
No opinion of CEO

576 Other Employee Reviews for WellPoint (View Most Recent)

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  1.  

    Good Job to learn about healthcare, but not a company to truly start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Middletown, NY
    Current Employee - Customer Service Representative in Middletown, NY

    I have been working at WellPoint

    Pros

    Good Benefits, Easy to get time off, Strong Learning environment in regards to healthcare policies

    Cons

    Little opportunity to advance, bad salary, poorly designed workflows

    Advice to ManagementAdvice

    Give more incentive to work to customer service agents who are truly doing the difficult work at this company.

    Disapproves of CEO
  2. 1 person found this helpful  

    Company is experiencing a lot of change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at WellPoint

    Pros

    Best in industry for customer service timeliness and claims processing..

    Cons

    Employee moral is lacking and struggling.
    .

    Doesn't Recommend
There are newer employer reviews for WellPoint

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