There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

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Helpful (2)

My department is incredibly micromanaged. The hours are very managable but the work gets fairly monotonous

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative I in Indianapolis, IN
Current Employee - Customer Care Representative I in Indianapolis, IN

I have been working at WellPoint

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

- Great schedule
- Good training (some stuff missed, but there is too much to realistically cover)

Cons

- Micromanaged
- Can be uncooperative with time off
- Poor pay
- Tempermental computer systems
- With every changing policy, many times were employ information that is either outdated or incorrect

Advice to Management

Make sure you are conveying all of the regulatory changes.

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  1. Helpful (1)

    Company is experiencing a lot of change.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at WellPoint

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Best in industry for customer service timeliness and claims processing..

    Cons

    Employee moral is lacking and struggling.
    .

  2. Helpful (1)

    it would have been great if better management- it matters what department you work in.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Agent in Roanoke, VA
    Former Employee - Direct Sales Agent in Roanoke, VA

    I worked at WellPoint

    Approves of CEO
    Approves of CEO

    Pros

    Great pay, great benefits and good location, great pto and customers were good. I enjoyed my job just not the management i worked for.

    Cons

    Horrible management, retaliation, and mistreatment of employees in my department- Senior Sales- I loved the job but i was treated poorly.

    Advice to Management

    New management is needed- you have great sales reps there but leads and directors are horrible people

There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

See Most Recent

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