6355 Employee Reviews (View Most Recent)

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Eh, I've had better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Friendswood, TX
Current Employee - Anonymous Employee in Friendswood, TX

I have been working at Wells Fargo

Pros

The hours are decent, and the goals well laid out.

Cons

The objectives to achieve payout for sales & customer service are often unrealistic. Gallup surveys giving customers a 1 to 5 option, and everything but perfect 5's are considered bad and can cost you bonuses and raises.

Unrealistic & ever increasing minimum sales goals keep a majority of employees from reaching a bonus payout. For example Wells Fargo raised a minimum sales goal from 70 to 100 in one year!

Advice to ManagementAdvice

Make sales goals a little more realistic and obtainable. Factor on your people skills as opposed to your accounting numbers. Some customers never give a perfect score. Period.

No opinion of CEO

Other Reviews for Wells Fargo

  1.  

    Government should stay out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Home Preservation Specialist  in  West Des Moines, IA
    Former Employee - Home Preservation Specialist in West Des Moines, IA

    I worked at Wells Fargo

    Pros

    Most positions at in the Wells Fargo call centers/collection centers/Home Mortgage area have a bonus/comission/incentive plan for almost every position, so those that work the hardest or do the best work are making good money doing what they do. Most entry level positions give employees the abilitly to make $35,000+ per year, and after 1 promotion (which will take atleast one year) coupled with an incentive plan you can make $45,000+. Wells Fargo has a good vacation setup where on day one you are eligible for 4 weeks of PTO and 6% matching 401K plan.

    Cons

    No such thing as sick time so PTO gets used for vacation as well as sick time. The hours can be weird in jobs at the call center/collection center/Home Mortgage area. Schedules that include working a full day on Sunday is not uncommon. It seems like promotions are given to people with experience rather than ability. The government really made it tough for management to keep people happy and keep the work environment consistant. This is NOT Wells Fargo fault but jobs and job titles were changing all the time. No chance to get comfortable in almost any Home Mortgage positions as with new laws coming out, the procedures within the job changed as well. The management style that I experienced was reactive rather than proactive. Wells Fargo is a good place to learn and to grow if you have no formal college education and they give you the opportunity to earn a fair wage that would be comparable to a college graduates salary but with the good comes the bad and with a company with over 275,000 employees, its easy to get overlooked.

    Advice to ManagementAdvice

    With the way the gov. has treated Wells Fargo, it isnt fair for me to say it's the managements fault on the way things went down. Things seemed to be reactive rather than proactive but that what happeneds when the gov. tells the private sector how to do its job. I would say to keep open minds and give people opporunities that want the opportunities. The people at Wells Fargo are the most important asset to develop so instead of looking outside the company do a better job of identifying opportunities for internal development.

    Approves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Architect  in  Concord, CA
    Former Employee - Software Architect in Concord, CA

    I worked at Wells Fargo

    Pros

    good challenges and better qulaity

    Cons

    bureacracy and bad namaange done

    Advice to ManagementAdvice

    moer challnes

    Approves of CEO
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