Pros

Brand Recogition, Teller still viewed as a respectable occupation

Cons

Lack of unity lack of support

Advice to Senior Management

Make sure new employees are welcomed into the store and provided with the appropriate on the job training right from the start. When I was hired my first week in the store the person who was suppose to train me was on vacation and consquentily no one effectively acknoweleged I was there for over a week.