Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com
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Telephone Sales Banker

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Telephone Sales Banker in San Antonio, TX
Former Employee - Telephone Sales Banker in San Antonio, TX

I worked at Wells Fargo full-time (less than an year)

Pros

-Great pay, national bank, branches in 49 or all 50 states, I believe.
-Good benefits, dental, vision, health.
-Many banking services, it really can be a one-stop shop for customers.

Cons

-Frontline telephone bankers just transfer customers to sales department for the stupidest reasons, and you're supposed to get a sale out of them. If the person has $4.50 in their account, there is NOTHING that I can offer them.
- Hours. Was given a 12-9 schedule. Made it horrible for work/life balance.
- "coaching" sessions, you'd listen to your mistakes with manager and would get no feedback on how to improve.

Advice to ManagementAdvice

Focus on the customer. Don't make sales bankers push products to customers who clearly can't afford them/need them, this results in many closed accounts.

Doesn't Recommend
Neutral Outlook
Approves of CEO

7092 Other Employee Reviews for Wells Fargo (View Most Recent)

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  1.  

    Unbelievable amount of pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service & Sales Representative
    Former Employee - Customer Service & Sales Representative

    I worked at Wells Fargo full-time (more than an year)

    Pros

    401k is matched by the company. Health care is provided. Room for growth. Good for people who like to meet and interact with people on a day to day basis.

    Cons

    Depending on the region, growth opportunity maybe limited do to bias management. To much gossiping in South Florida region and jealous that may negatively affect your career. Long work hours cause imbalance in personal life that will leave you no time for anything. Extremely sales driven, to the point where customer service is no longer top priority. As a banker, I wasn't provided a desk to see customers and was still expected to meet high daily goals. Was only allowed to assist in fellow team member in obtaining their daily goals. Some management and team members perform unethical behavior to meet sales goals, such as opening accounts without customers consent.

    Advice to ManagementAdvice

    Time to go back to the basics.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Depending on your area, you could go far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I
    Current Employee - Personal Banker I

    I have been working at Wells Fargo full-time

    Pros

    Pay, benefits and bonuses are all fair

    Cons

    Stress stress and more stress

    Advice to ManagementAdvice

    Learn to encourage the team not invoke fear to get sales results.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Wells Fargo

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