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Helpful (1)

Telephone Sales Banker

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Telephone Sales Banker in San Antonio, TX
Former Employee - Telephone Sales Banker in San Antonio, TX

I worked at Wells Fargo full-time (less than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

-Great pay, national bank, branches in 49 or all 50 states, I believe.
-Good benefits, dental, vision, health.
-Many banking services, it really can be a one-stop shop for customers.

Cons

-Frontline telephone bankers just transfer customers to sales department for the stupidest reasons, and you're supposed to get a sale out of them. If the person has $4.50 in their account, there is NOTHING that I can offer them.
- Hours. Was given a 12-9 schedule. Made it horrible for work/life balance.
- "coaching" sessions, you'd listen to your mistakes with manager and would get no feedback on how to improve.

Advice to Management

Focus on the customer. Don't make sales bankers push products to customers who clearly can't afford them/need them, this results in many closed accounts.

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  1. nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Washington, DC
    Current Employee - Associate in Washington, DC

    I have been working at Wells Fargo full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    learning the system is easy, good corporate environment, people are friendly

    Cons

    career path is limited. there's no incentive to advance and management pile a lot of work on you with no direction

    Advice to Management

    n/a

  2. Former employee for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Consultant in Charlotte, NC
    Former Employee - Business Systems Consultant in Charlotte, NC

    I worked at Wells Fargo full-time (more than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Easy money, job security, can be a "walking paycheck" for a long time

    Cons

    Corporate nonsense , eats at your soul.

    Advice to Management

    Get real

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