Pros

Wonderful co-workers who are genuinely interested in satisfying customer both external and internal. The benefits are very generous with regard to time off, health. People frequently thanked you for doing the job right. Flexible work hours. Overall I highly recommend getting a job there, just be certain to get insight on your potential manager.

Cons

It depends on the department you work in and the immediate managers. I did not have the benefit of a manager with leadership talent and capabilities. That was evidenced by their lack of promotion and the extremely high employee turnover in the department. Sometimes you get stuck but over overwhelmingly from my interactions with other departments, others did not experience these issues. I would have definitely stayed with Wells had there been other exercisable opportunities to move laterally. Cycling through contractors to catch up on the backlog is another issue.

Advice to Senior Management

Seriously review managers performances. It is all to easy to hide problems, ignore exit interview conversations, and misinterpret metrics. If a department is experiencing a high turn over rate without doing root cause analysis that is a lost opportunity towards continuous improvement.