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There are newer employer reviews for Wells Fargo

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Tellers get to process transactions, sell to every client and balance to the penny everyday.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Highlands Ranch, CO
Current Employee - Teller in Highlands Ranch, CO

I have been working at Wells Fargo full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

No late nights. Every Sunday off. Salary is okay for retail. Clean, non-greasy environment. Potential for small bonuses based on individual sales and team customer satisfaction scores. A lot of locations and opportunity to move up in retail or transfer to another department.

Cons

Very high pressure to sell. Bankers actually process the sales, but Tellers have sales goals. Clients are rude, ignorant and lazy and you have to smile and be nice to them. Trying to sell can distract you and leave your cash drawer out of balance at the end of the day. You do have to work some Saturdays.

Advice to Management

I would recommend a renewed focus on Team Member Engagement. Good morale and positive environment will create increased sales and productivity.

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  1. They just want you to refer ore products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, starting pay over $12, attendance policy, PTO, etc

    Cons

    The actual job will drive you insane. It's not just customer service. They want you to refer a product to every customer. If a cust calls in wanting their balance, we have to try to get them to sign up for a credit card. The referral/sales goals are very aggressive. It's annoying. Try to get into another dept that's not working on the phones.

    Advice to Management

    Drop the referral aspect, let's just service the customer.


  2. Great training for sales oriented work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for job advancement, compensation

    Cons

    Very aggresive sales goals, Healthcare is expensive


There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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