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1 person found this helpful  

Great bank but has a ways to go to be more customer focused

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing  in  San Francisco, CA
Former Employee - Marketing in San Francisco, CA

I worked at Wells Fargo full-time for more than 5 years

Pros

Wells is focused on being the best bank it can be. It sets high standards for itself and its employees and their work. It continues to work through the merger with Wachovia and is trying to be sure that its taking the best examples from both cultures to make a new culture. It does care about its employees.

Cons

Like all banks its heavily regulated and is dominated by legal, compliance and other departments who are watching risk and exposure. We want our banks to be stable, however depending on the department you are in (eg marketing, internet), you might find this stifling as you try to get to parity with the outside world. In addition the culture is heavily product focused and branch driven so the needs of the customer sometimes get lost.

Advice to ManagementAdvice

Continue to move to a more customer focused approach allowing the customer to interact with the company in the way they want. Invest in bringing the legal and compliance teams up to speed on technology and digital programs so they can truly understand these tools and how they can be used to create customer-centric programs.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Wells Fargo

  1. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wells Fargo

    Pros

    good benefits, positive environment, job growth

    Cons

    none that i can think of

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Wells Fargo full-time for more than 3 years

    Pros

    Opportunities, Size, Diversity. Great company!

    Cons

    Constantly Changing environment. Constant budget cuts.

    Recommends
    Positive Outlook
    Approves of CEO
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