There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

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It is a very demanding job.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Phone Banker in Columbia, SC
Current Employee - Phone Banker in Columbia, SC

I have been working at Wells Fargo full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great salary
An opportunity to earn a bonus every quarter.

Cons

Call center environment
Quotes are very demanding to meet.

Advice to Management

Start from the bottom to know and understand how you team members on your team feel taking calls everyday for 8 hours a day.

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Specialist in Charlotte, NC
    Current Employee - Loan Specialist in Charlotte, NC

    I have been working at Wells Fargo full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great team atmosphere to work in

    Cons

    low pay without deviation depending on your work


  2. Ten Year Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Charlotte, NC
    Current Employee - Marketing Manager in Charlotte, NC

    I have been working at Wells Fargo full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, team members truly work together on behalf of the customer. The management team is accessible, down to earth and, for the most part, willing to listen. Team members stay for a long time, there is little movement at the staff level (but lost of turn over at the retail level).

    Cons

    Systems can be antiquated, middle management can often be a barrier. Run it Like You Own It culture can be difficult to navigate on behalf of the customer. Very risk averse. Not a lot of openness to new ideas, unless they are vetted for months. At the same time, open to GOOD ideas that show instant value, just difficult to get implemented. Lots of fiefdoms across the organization, can take years to build relationships that matter.

    Advice to Management

    Lean on the team members to do what they do best: work with the customer. Step out of your silos and truly walk the walk of One Wells Fargo. Work with high potential team members - younger than you! - to build bench strength.


There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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