Wells Fargo

  www.wellsfargo.com
  www.wellsfargo.com
There are newer employer reviews for Wells Fargo

 

While the work is stressful and certain policies ridiculous, working for Wells Fargo can be highly rewarding.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Sales & Service Representative in Marquette, MI
Current Employee - Customer Sales & Service Representative in Marquette, MI

I have been working at Wells Fargo part-time (more than an year)

Pros

Wells Fargo employees have a lot of upward potential, and hard work typically results in promotions. Wells invests a lot of time and money on its employees, and help is never far away when it's needed. In my experience, the people I've worked with have all been extremely friendly and upbeat, so the workplace is typically a pleasant area to work in. Wells offers numerous benefits to its employees, and makes it easy to take advantage of them. Wells Fargo has helped me pay for my college education, so I would recommend a starting position with the company for anyone in college. The harder you work at this company, the more you'll enjoy it.

Cons

Some of the metrics and reports are ridiculous, to the point where we end up doing a poorer job just so we don't end up on a bad report. The fact that the sales "threshold" for every individual employee is the same nationwide is outrageous; Tellers and Personal Bankers in San Francisco and Minneapolis are receiving giant bonus payouts just for being there while the ones in small branches in rural towns are working twice as hard just to meet the minimum.

Advice to ManagementAdvice

Adjust the sales threshold to location. Seriously, guys, that's like Incentive Compensation 101. Also, it's great that you want our customers to think our service is perfect, but all 5's and one 4 on a WOW score is not a "bad score." That would be like failing a 25-question test because you only got 24 of them right. Essentially, just loosen up the incentive compensation metrics. We work hard for you; please don't make that difficult to do.

Recommends
Positive Outlook
Approves of CEO

7082 Other Employee Reviews for Wells Fargo (View Most Recent)

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  1.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Banking Analyst in New York, NY
    Current Employee - Investment Banking Analyst in New York, NY

    I have been working at Wells Fargo (more than 3 years)

    Pros

    Nice people, smart, appreciative of your contribution, winning more business

    Cons

    Investment bank is such a small part of the overall company

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Working at Wells Fargo was a learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Business Analyst in Philadelphia, PA
    Former Employee - Lead Business Analyst in Philadelphia, PA

    I worked at Wells Fargo as a contractor (more than an year)

    Pros

    Many of the employees of the International group have been with Wells Fargo or a previously acquired bank for more than 25 years.
    You are treated no differently working at Wells Fargo as a contractor than as an employee..

    Cons

    Rarely are contractors hired as employees.
    This office is located in Old City Philadelphia, which make the commute & parking very expensive.

    Advice to ManagementAdvice

    Hire some of the contractors who are required to leave after 18 months. A lot of talent is being overlooked. A lot of time and money is spent when contractors are replaced & the new ones have to be retrained.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Wells Fargo

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