Wells Fargo

www.wellsfargo.com
There are newer employer reviews for Wells Fargo

 

Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Sacramento, CA
Former Employee - Customer Service Representative in Sacramento, CA

I worked at Wells Fargo part-time (less than a year)

Pros

Nice People, good environment, many automated features for customers to use.

Cons

Low paying wages, fear of robbing, not secure glass window.
CSR's are often being pushed to sell loan/credit lines products

Advice to ManagementAdvice

Pay CSR's higher wages to keep up with standard living and relax a bit on the attendance.
Many of us are young students working different hours due to school schedules

Doesn't Recommend
Neutral Outlook
No opinion of CEO

7409 Other Employee Reviews for Wells Fargo (View Most Recent)

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  1.  

    Equities Project management; little support from management to assist getting jobs accomplished

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Management in New York, NY
    Former Employee - Program Management in New York, NY

    I worked at Wells Fargo as a contractor (more than a year)

    Pros

    Ability to work remotely; this allows for an enhanced home work/home balance; ease from commuting

    Cons

    Ability to work remotely; many times, you need face-to-face. Very little true management support (just lip serve but little action)

    Advice to ManagementAdvice

    get focused; provide mechanisms to allow projects to stay focus and able to get completed in a reasonable time frame

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company with good benefits but no room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at Wells Fargo full-time (more than a year)

    Pros

    Great benefits and vacation time.

    Cons

    Extremely sales driven and no opportunity to move up within the company. Lots of turnover at the branch level.

    Advice to ManagementAdvice

    You need to find a way to promote from within instead of hiring from outside the company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Wells Fargo

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