There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

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Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Sacramento, CA
Former Employee - Customer Service Representative in Sacramento, CA

I worked at Wells Fargo part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Nice People, good environment, many automated features for customers to use.

Cons

Low paying wages, fear of robbing, not secure glass window.
CSR's are often being pushed to sell loan/credit lines products

Advice to Management

Pay CSR's higher wages to keep up with standard living and relax a bit on the attendance.
Many of us are young students working different hours due to school schedules

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  1. Unprofessional in every way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Wells Fargo full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The interview process was positive, and the training was very thorough. I also think that the benefits provided are great. Unfortunately, the pay is so low that there is not much of a check left after paying for benefits.

    Cons

    Low pay, unattainable goals for certain markets, lack of assistance when trying to improve performance

    Advice to Management

    Get off your high horse. Management feels they are better than the rest of the team and treats them as such.

  2. Helpful (1)

    I have worked for Wells Fargo both interim contract and permanent since 1997. It's a great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter IV, WFHE in Colorado Springs, CO
    Current Employee - Underwriter IV, WFHE in Colorado Springs, CO

    I have been working at Wells Fargo full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The philosophy, the people, the policies and procedures.. Great training, pay and benefits all make Wells Fargo a great place to work.

    Cons

    Not many.. Sometimes all jobs are frustrating and there will always e certain duties you prefer over others.

    Advice to Management

    Thank you for the continued training and support of your teams.

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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