West Corporation

  www.west.com
  www.west.com
There are newer employer reviews for West Corporation

 

best company for agents who want flexible hours

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Service Representative in Makati City (Philippines)
Former Employee - Financial Service Representative in Makati City (Philippines)

I worked at West Corporation full-time (more than an year)

Pros

-flexible hours
-colleagues are friendly
-excellent facilities
-training is great as well

Cons

i agree with the other reviews that the company DOES NOT VALUE its employees. Instead of transferring you to other accounts once you did not meet the metrics, you will be forced to resign.

Advice to ManagementAdvice

the management is not the only group of people who need benefits and incentives.

Recommends
Neutral Outlook
Disapproves of CEO

381 Other Employee Reviews for West Corporation (View Most Recent)

Sort: Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at West Corporation

    Pros

    opportunities, smart people, moving in the right direction

    Cons

    I can't think of any cons

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice job, but no hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - At Home Agent
    Current Employee - At Home Agent

    I have been working at West Corporation part-time (less than an year)

    Pros

    ~ work from home (no commute)
    ~ can use chat room to talk to other at home agents while working
    ~ low pressure job

    It IS nice to be able to choose your own hours and work when you want to work. It didn't cost that much to set up my office with the necessary equipment.

    Cons

    ~ no hands on training
    ~ not enough available work hours
    ~ no benefits

    Hours are posted on a webpage 3-4 times a week and everyone rushes to grab them as soon as they are posted. The most I've been able to get in one week is 15. I actually really enjoy the job and if I could turn it into a full time job it would be great.

    Advice to ManagementAdvice

    ~ Stop assigning new agents to skills where there is already a shortage of hours.
    ~ Offer agents a guarantee of a minimum number of hours.
    ~ Offer hands on training

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for West Corporation

Work at West Corporation? Share Your Experiences

West Corporation

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.