West Corporation
2.5 of 5 313 reviews
www.west.com Omaha, NE 5000+ Employees

313 Employee Reviews (View Most Recent)

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Supervisors dwell on negativity

Customer Service Representative (Former Employee)
Omaha, NE

Prosdecent pay for the work

Consno benefits unless you're a supervisor or above

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Great people who are undervalued by leadership

    (Current Employee)
    Omaha, NE

    I have been working at West Corporation full-time for more than 3 years


    Pros: The best part about working here is my coworkers. They are a group of people unlike any I… Cons: 1. No annual raises. In the years I have worked there, I have experienced one raise. Not because I had low reviews but… Advice to Senior Management: I don't have any. They wouldn't listen anyway. I am… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Competant Staff, Lackluster Leadership

    Anonymous Employee (Current Employee)

    I have been working at West Corporation full-time for more than 3 years


    Pros: Good, honest people who have endless amount of give to… Cons: At the Corporate level, Executive and Director leadership appear to fly blind; communication betwee Business Units is scattered and though, "One West" is the mantra,… Advice to Senior Management: Stope running the entire company like a call centers. Work towards changing the corporate culture to being more open in communication and earnest in… No, I would not recommend this company to a friend More
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