West Corporation

  www.west.com
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322 Employee Reviews (View Most Recent)

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Not a bad work environment

Customer Service Representative (Current Employee) Universal City, TX

ProsThe day goes by fast

ConsThe training was grossly inadequate

Advice to Senior ManagementPut more effort into training and retention will rise.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    I can't believe this place is allowed to operate with their flagrant violations

    Tech Support (Current Employee) Reno, NV

    I have been working at West Corporation full-time for more than a year

    Pros: plenty of overtime, and if you can last for longer… Cons: Systems are outdated, sometimes nonfunctional, yet they still expect you to be able to do your job. Management urges people to stay clocked out until… Advice to Senior Management: Take a business ethics class. Treat your employees like human beings. Remember what it's like… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Horrible experience

    Technical Support Representative (Former Employee) Spokane, WA

    I worked at West Corporation full-time for less than a year

    Pros: They pay you. They hire ANYONE with a pulse. Cons: This is a horrible work environment. From the shared desks, shared headsets, and filthy conditions you can expect to get head lice, or so sort… Advice to Senior Management: None. They won't make any changes No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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