West Corporation
2.5 of 5 313 reviews
www.west.com Omaha, NE 5000+ Employees

313 Employee Reviews (View Most Recent)

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Working with West Corporation

Work-at-home Customer Service Representative (Current Employee)
Omaha, NE

ProsI am able to work from home. Therefore, I do not have to be caught up in traffic.

ConsThe main problem now is there is little business right now at HSN, the TV station for which I am taking calls; thus, I am basically earning part-time income.

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    Best customer service training

    Customer Service Representative (Former Employee)
    El Paso, TX

    I worked at West Corporation part-time for more than a year


    Pros: The training I received was awesome. I was taught how… Cons: The breaks were very short, about 15 minutes. There were a lot… Advice to Senior Management: Provide more training for the team leaders so that they… More
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    • No Opinion of CEO

     

    Not a bad work environment

    Customer Service Representative (Current Employee)
    Universal City, TX

    I have been working at West Corporation part-time for less than a year


    Pros: The day goes by fast Cons: The training was grossly inadequate Advice to Senior Management: Put more effort into training and retention will rise. Yes, I would recommend this company to a friend More
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