West Corporation

  www.west.com
  www.west.com
There are newer employer reviews for West Corporation

 

Working with West Corporation

Current Employee - Work-at-home Customer Service Representative in Omaha, NE
Current Employee - Work-at-home Customer Service Representative in Omaha, NE

I have been working at West Corporation part-time (more than 5 years)

Pros

I am able to work from home. Therefore, I do not have to be caught up in traffic.

Cons

The main problem now is there is little business right now at HSN, the TV station for which I am taking calls; thus, I am basically earning part-time income.

381 Other Employee Reviews for West Corporation (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Team Leader in San Antonio, TX
    Former Employee - Production Team Leader in San Antonio, TX

    I worked at West Corporation full-time (more than 3 years)

    Pros

    Ability to gain real life work experience...

    Cons

    No good insurance, don't like to pay their employers for their hard work, competitors pay way more, ask for more than what they pay for, go against their words regarding pay increases.

    Advice to ManagementAdvice

    Follow through on what you preach, treat all levels of employment the same regardless if they are agents or team leads, provide meaningful incentives, ect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not a bad work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Universal City, TX
    Current Employee - Customer Service Representative in Universal City, TX

    I have been working at West Corporation part-time (less than an year)

    Pros

    The day goes by fast

    Cons

    The training was grossly inadequate

    Advice to ManagementAdvice

    Put more effort into training and retention will rise.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for West Corporation

Work at West Corporation? Share Your Experiences

West Corporation

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.