West Corporation
2.5 of 5 313 reviews
www.west.com Omaha, NE 5000+ Employees

313 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating


Working with West Corporation

Work-at-home Customer Service Representative (Current Employee)
Omaha, NE

ProsI am able to work from home. Therefore, I do not have to be caught up in traffic.

ConsThe main problem now is there is little business right now at HSN, the TV station for which I am taking calls; thus, I am basically earning part-time income.

Was this review helpful?
Yes | No
Add Employer Response Flag Review


    Best customer service training

    Customer Service Representative (Former Employee)
    El Paso, TX

    I worked at West Corporation part-time for more than a year

    Pros: The training I received was awesome. I was taught how… Cons: The breaks were very short, about 15 minutes. There were a lot… Advice to Senior Management: Provide more training for the team leaders so that they… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    Not a bad work environment

    Customer Service Representative (Current Employee)
    Universal City, TX

    I have been working at West Corporation part-time for less than a year

    Pros: The day goes by fast Cons: The training was grossly inadequate Advice to Senior Management: Put more effort into training and retention will rise. Yes, I would recommend this company to a friend More
There are newer reviews on West Corporation.

Worked for West Corporation? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at West Corporation reviews and ratings — including employee satisfaction and approval rating for West Corporation CEO Tom Barker. All reviews posted anonymously by West Corporation employees.