There are newer employer reviews for West Corporation

 

A good place to learn.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Omaha, NE
Former Employee - Anonymous Employee in Omaha, NE

I worked at West Corporation

Pros

West is an innovative company that has had great success in its leadership of the Call Center business. There low cost model has made them extremely competitive. Their IT hardware infrastructure is excellent and fairly reliable. Most employees have a great opportunity to learn state of the art tools and techniques. Because of low pay, they rarely have any layoff.

Cons

The Call Center business is so competitive that salaries are low and benefits are few. So, West is a good place to learn, but not a good place to stay and make money. They are often short staffed in the high demand areas such as Telecom and Network engineers. Which makes it difficult to complete projects on time.

Advice to ManagementAdvice

There is a need to better evaluate the salaries of high demand job titles.

Approves of CEO

343 Other Employee Reviews for West Corporation (View Most Recent)

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  1.  

    West the place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Niles, OH
    Current Employee - Customer Service Representative in Niles, OH

    I have been working at West Corporation

    Pros

    The best thing I can say about West is the fact that you get lots of time off if you need it. If you do good for a pay period you get 2 hours of unpaid time off (UTO). When you get out of training, you automatically get 16 hours of Paid Time off (PTO). You don't have to use it, but you can if you choose to.

    Cons

    the hours can be difficult for new hires

    Advice to ManagementAdvice

    Get to know your employees.

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Business Analyst  in  Omaha, NE
    Former Employee - Business Analyst in Omaha, NE

    I worked at West Corporation

    Pros

    If you love low life no strees no career no money this is the place for you.

    Cons

    Door-to-door salesmen culture
    Telemarketing company
    No diversity
    Bad pay
    No career projections inside or out
    Farmville management style
    Isolated from the world
    Unprofessional management at all levels

    Advice to ManagementAdvice

    Join the present time, join the rest of the world; here people are important, here we have no electric chairs, no hangings… "We hold these truths to be self-evident, that all men are created equal..." You need to realize that you live in a bubble and that bubble has kept you isolated from the world and while the world evolves and moves forward, you are stalled in the past.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for West Corporation

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