There are newer employer reviews for Western Dental Services
There are newer employer reviews for Western Dental Services

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Helpful (2)

No direction

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Orange, CA
Former Employee - Anonymous Employee in Orange, CA

I worked at Western Dental Services full-time

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

Good pay, decent benefits, although dental could be better, friendly co workers. Executives plan very well and company is expanding.

Cons

Employees are not valued, almost disposable. Some supervisors do not care to coach employees or give direction. Hierarchy is not clear. No open door policy.

Advice to Management

Improve HR! Require supervisors to coach their employees. Have managers and directors confer with employees about their supervisors to make sure superviors are leading correctly.

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  1. Helpful (1)

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Orthodontist in Fremont, CA
    Current Employee - Orthodontist in Fremont, CA

    I have been working at Western Dental Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a new grad, this will offer a good experience to be exposed to a lot of patients and a variety of cases.

    Cons

    Doctors and managers do not have a lot of say on the staffing. The front and back staff hired will have a significant impact on how well the office is running.

    Advice to Management

    The management has improved a great deal with an emphasis on patient care.

  2. Helpful (2)

    Beware experienced collectors clean up & get out before mgmt's unethical practice defames character & cyclical adversity

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit and Collections Representative in Orange, CA
    Former Employee - Credit and Collections Representative in Orange, CA

    I worked at Western Dental Services

    Recommends
    Recommends

    Pros

    Talented, creative, experienced collectors like myself whose penchant provides good customer service focus quality of care can meet top compensation.

    Cons

    Cutthroat mgmt hire spineless inexperienced SUPs incapable to account team' successful consistency increase cost subject to falsely accuse & terminate

    Advice to Management

    Mgmt generate some backbone because if you can dish it learn to take it upper mgmt doesn't need more premadonnas

There are newer employer reviews for Western Dental Services
There are newer employer reviews for Western Dental Services

See Most Recent

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