There are newer employer reviews for Western Dental Services

 

Completely Out of Touch

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Manager in Los Angeles, CA
Current Employee - Business Manager in Los Angeles, CA

I have been working at Western Dental Services full-time (more than 3 years)

Pros

Decent pay and decent benefits package, many locations available to work in, closed Sundays and 5 paid Holidays a year.

Cons

Very ghetto patient population, quantity over quality attitude, "car sales" aggressive approach to sales of dental treatment plans, poor leadership, flawed business model, out of touch upper management that has no concept of actual day-to-day in office operations, very negative envirnment.

Advice to ManagementAdvice

Lead by example, step down from the Ivory Tower and get your feet wet and your hands dirty, show some employee appreciation, manage through enouragement, motivation, and inspiration not constant degrading, belittling, and undermining. Provide more resources and be more realistic in expectations and demands.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

58 Other Employee Reviews for Western Dental Services (View Most Recent)

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  1. 2 people found this helpful  

    No direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orange, CA
    Former Employee - Anonymous Employee in Orange, CA

    I worked at Western Dental Services full-time

    Pros

    Good pay, decent benefits, although dental could be better, friendly co workers. Executives plan very well and company is expanding.

    Cons

    Employees are not valued, almost disposable. Some supervisors do not care to coach employees or give direction. Hierarchy is not clear. No open door policy.

    Advice to ManagementAdvice

    Improve HR! Require supervisors to coach their employees. Have managers and directors confer with employees about their supervisors to make sure superviors are leading correctly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Orthodontist in Fremont, CA
    Current Employee - Orthodontist in Fremont, CA

    I have been working at Western Dental Services full-time (more than 3 years)

    Pros

    As a new grad, this will offer a good experience to be exposed to a lot of patients and a variety of cases.

    Cons

    Doctors and managers do not have a lot of say on the staffing. The front and back staff hired will have a significant impact on how well the office is running.

    Advice to ManagementAdvice

    The management has improved a great deal with an emphasis on patient care.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Western Dental Services

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