Western Dental Services

  www.westerndental.com
  www.westerndental.com
There are newer employer reviews for Western Dental Services

 

Rapidly growing and improving.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Orange, CA
Current Employee - Anonymous Employee in Orange, CA

I have been working at Western Dental Services full-time (less than an year)

Pros

Western Dental and Brident are growing rapidly, especially in CA and TX, and getting more sophisticated in approach to most functions -- leading to more opportunities and greater career potential for the bright and passionate. Historical silos between departments are falling, and managers and department heads who care for their teams are becoming the new norm. It's not perfect yet, but improves consistently.

Cons

Never a dull moment, and more opportunity than hours in the day. Success here requires deep wells of energy, and the will to overcome or entirely remove roadblocks. Many of the tech systems and other processes were home-grown, and often a system fix is required before a seemingly simple process can be improved.

Advice to ManagementAdvice

Continue on with what you've now started. This is the first step in the journey to be a really great company.

Recommends
Positive Outlook
Approves of CEO

62 Other Employee Reviews for Western Dental Services (View Most Recent)

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  1. 1 person found this helpful  

    Don't do it!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Supervisor in Orange, CA
    Current Employee - Inbound Supervisor in Orange, CA

    I have been working at Western Dental Services full-time (more than 3 years)

    Pros

    Worked there for almost 3 years and I hate to say that I have no pros.

    Cons

    Leadership sucks they don't know what they are doing? They set unrealistic goals and don't want out pay out commission.

    Advice to ManagementAdvice

    Get rid of the management team and hire a brand new team from outside that know how to run a call center.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Management Over works you, under paid ...With Fake PROMISES!! Dont work there!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in Manteca, CA
    Current Employee - Patient Care Coordinator in Manteca, CA

    I have been working at Western Dental Services full-time (more than 5 years)

    Pros

    You gain experience in the field

    Cons

    Everything is un organized, patients are looked as dollar singes by management....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Western Dental Services

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