Western Governors University
2.9 of 5 82 reviews
www.wgu.edu Salt Lake City, UT 150 to 499 Employees

82 Employee Reviews (View Most Recent)

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Competitive

Enrollment Counselor (Former Employee)
Salt Lake City, UT

I worked at Western Governors University full-time for more than a year

ProsNice amount of vacation and the benefits start day one.

ConsStats are up for everyone to see. Handle time is higher than usual.

Advice to Senior ManagementMake the handle time a little shorter.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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2 people found this helpful  

Has deteriorated into micromanagement and call-center mentality.

Enrollment Counselor (Current Employee)

I have been working at Western Governors University full-time for more than 5 years


Pros: As everyone else has said, working from home. Cons: Sadly, no one will leave you alone to just do your job. Your calls are listened to, your phone reports are carefully monitored. There is… Advice to Senior Management: If you need to micromanage employees who have done wrong or are not performing up to standard, fine.… No, I would not recommend this company to a friend More

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  • Senior Management
         
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1 person found this helpful  

Great place to work

Student Mentor - Faculty (Current Employee)
Remote, OR

I have been working at Western Governors University full-time for more than 3 years


Pros: WGU is changing the face of higher education and it's exciting to be part of… Cons: Due to growth, there is a lot of change. You have… Advice to Senior Management: If we refer someone for employment, then at least offer… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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