Western Governors University

  www.wgu.edu
  www.wgu.edu
There are newer employer reviews for Western Governors University

1 person found this helpful  

Work from home

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Student Mentor - Faculty in Salt Lake City, UT
Former Employee - Student Mentor - Faculty in Salt Lake City, UT

I worked at Western Governors University full-time (more than 5 years)

Pros

Work from home, somewhat flexibility with schedule, benefits are ok, most colleagues are intellectual and academic professionals.

Cons

Disconnect with upper management. Pay structure needs to be redone to reflect fair market. Middle management micro-manages too much. Policy and procedures should be in place as a guide not to use to terminate employees.

Advice to ManagementAdvice

WGU has a great product at a great price and with education in demand pay attention to the little details. The Mentors are capable and good at what they do, don't hinder them with bureaucracy!

Recommends
Positive Outlook
Approves of CEO

122 Other Employee Reviews for Western Governors University (View Most Recent)

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  1. 2 people found this helpful  

    bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Counselor in Salt Lake City, UT
    Current Employee - Enrollment Counselor in Salt Lake City, UT

    I have been working at Western Governors University full-time (more than 3 years)

    Pros

    the best part of Western Governors enrollment department is the chance to work with great coworkers and an opportunity to work from home.

    Cons

    Western Governors University enrollment department offers its employees low pay the raises are extremely small! Its very difficult to advance your career there because of favoritism in the department. Management does not communicate well to the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Mismanagement has ruined a great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Development
    Former Employee - Program Development

    I worked at Western Governors University full-time (more than 5 years)

    Pros

    WGU has an admirable mission that feels good to be a part of. Focusing on student success and ensuring they have degrees that actually mean something gives your job purpose. The type of employees that stick around are the toughest and most adaptable people and are fantastic to work with.

    Cons

    There is a complete lack of management skills in all levels of leadership. Many leaders have had little to no management experience and no experience in other organizations. Many promises are made about change and listening to employees but these promises never are fulfilled. Management frequently plays favorites, does not have the proper skills to deal with personnel issues, and doesn't distribute work evenly.

    There is a culture of constant change which could be positive if the change was actually managed but it is not. Change is thrown out into the organization and they just hope it sticks. There is no plan for the executing the plan and no feedback is welcomed about the change. Many times changes are announced but never actually executed because another new change took its place. The culture is very chaotic and unstable.

    Advice to ManagementAdvice

    Upper management needs to understand that they are not just a college, they are also a professional business. All leaders need to take classes and learn tools and skills needed to manage and lead employees. Change needs to be carefully planned out and executed and decisions need to be made thoughtfully. Change is a great tool for a company like WGU it just needs to be done correctly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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