104 Employee Reviews (View Most Recent)

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1 person found this helpful  

Work from home

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Student Mentor - Faculty  in  Salt Lake City, UT
Former Employee - Student Mentor - Faculty in Salt Lake City, UT

I worked at Western Governors University full-time for more than 5 years

Pros

Work from home, somewhat flexibility with schedule, benefits are ok, most colleagues are intellectual and academic professionals.

Cons

Disconnect with upper management. Pay structure needs to be redone to reflect fair market. Middle management micro-manages too much. Policy and procedures should be in place as a guide not to use to terminate employees.

Advice to ManagementAdvice

WGU has a great product at a great price and with education in demand pay attention to the little details. The Mentors are capable and good at what they do, don't hinder them with bureaucracy!

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Western Governors University

  1. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Mentor - Faculty  in  Remote, OR
    Current Employee - Student Mentor - Faculty in Remote, OR

    I have been working at Western Governors University full-time for more than 3 years

    Pros

    WGU is changing the face of higher education and it's exciting to be part of the growth. Work hours are flexible and being able to work from home is fantastic.

    Cons

    Due to growth, there is a lot of change. You have to be able to cope with constant change and a fast paced environment

    Advice to ManagementAdvice

    If we refer someone for employment, then at least offer an interview. This demonstrates that you value our judgement.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Will never be a great place to work as long as WGU doesn't pay employees fair market value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Western Governors University full-time for more than a year

    Pros

    Flexibility! Flex hours and working from home

    The mission to help students earn their degrees is honorable.

    Fun, friendly coworkers

    Cons

    They don't pay competitive, market-value salaries. If WGU paid market value, my salary would have been doubled. The extremely low pay demonstrates that upper management doesn't really value the work of its employees, especially considering that upper management is paid on the high end of market value.

    There are always major changes happening within the structure. Managers don't consult employees employees before implementing changes, even when the changes directly affect employee responsibilities and roles.

    The yearly bonus is based on student numbers (graduation rates, retention, etc.), which in my opinion gives incentive for unethical behavior. Every employee in the university has a large incentive to make things easy for students (including coursework) so that graduation rates stay high and a full bonus is received.

    Advice to ManagementAdvice

    Pay employees a fair rate that is at least meets the low end of market value.

    Give current processes time to work (at least 6 months) before implementing a whole new system--stop changing things just for the sake of change

    Implement an open salary policy so that employee salaries or at least salary by job type is known. This would help ensure that the company is held accountable when WGU pays on the extreme high end of market value for some jobs and pays on the extreme low end for other jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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