Western Refining – “your experience depends entirely on the next level manager”

Pros

very autonomous, expect little to no supervision or contact with your management unless something goes wrong. This is good because you can run your store as you see fit, within corporate guidelines of course.

Cons

no feedback, poor compensation, no communication, lack of work/life balance. Because of the lack of communication and supervision, you don't really get noticed if you are doing a good job and have little growth opportunities.

Advice to Senior Management

Levels of management are too far apart, store managers rarely have contact with district managers, and next to never with operations managers. Upper management does not have a realistic view of operations on a day to day basis.