There are newer employer reviews for Western Union

1 person found this helpful

HQ centric

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in San Francisco, CA
Former Employee - Director in San Francisco, CA

I worked at Western Union full-time (more than 3 years)

Pros

Their new digital venture may bear fruit. Good cash flow. Nice, driven people at the middle management level.

Cons

People often not empowered to do what needs to be done. Ultimately WU needs to decide whether to move into the 21st Century or not. The management seems like a parody of Fortune 500 companies at times.

Advice to ManagementAdvice

Decide that you're really going to care about your customers. Weed out the products that are predatory. Build back the love for the brand that the Telegram WU had. There is a huge opportunity for building these feelings back, but your products are at odds with the public's trust.

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. Senior Application Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Applications Architect in Montvale, NJ
    Former Employee - Senior Applications Architect in Montvale, NJ

    I worked at Western Union full-time (more than 8 years)

    Pros

    Stable job with good benefits.

    Cons

    Promotions and recognition are awarded based on personal interests, rather than on merit.

    Advice to ManagementAdvice

    Conduct GENUINE 360 degree reviews to recognize and retain talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Western Union is a great place to work. It has a very diverse mix of employees who are smart and interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Montvale, NJ
    Current Employee - Senior Director in Montvale, NJ

    I have been working at Western Union full-time (more than 8 years)

    Pros

    Smart, friendly people passionate about the company's purpose
    Career growth opportunities
    The industry is challenging and is continuing to evolve
    Very collaborative environment

    Cons

    Sometimes the collaborative environment (a true strength) elongates the decision-making process
    It is important to be in the corporate headquarters to advance your career to the fullest (not atypical of other big companies though)

    Advice to ManagementAdvice

    Keep doing what you are doing -- it will pay off if you stay the course.

    Recommends
    Positive Outlook
    Approves of CEO
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