There are newer employer reviews for Western Union

 

Recruiting

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Western Union

Pros

good brand, solid base product, good opportunities

Cons

Senior Management changes directions too often

Advice to ManagementAdvice

Follow through your plans longer than just 6 months

Recommends
Neutral Outlook
Approves of CEO

233 Other Employee Reviews for Western Union (View Most Recent)

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  1.  

    Still long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vienna (Austria)
    Current Employee - Anonymous Employee in Vienna (Austria)

    I have been working at Western Union full-time (more than an year)

    Pros

    Truly global company, very international company and culture. You can meet some really great people.

    Cons

    Being undisputed market leader so far, Western Union have problems to react adequately in times of trouble. Disconnect between the global mission of the company, and the actions of the senior management team.Too much personnel turnover, which gives sense of insecurity, and also obstructs internal rotations and career advancement

    Advice to ManagementAdvice

    You REALLY need to put customer first. Currently none of the internal processes and systems are designed and capable of analyzing customers, therefore all the constant restructurings and changes are like shots in the dark.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good company, competitive salary, comfortable work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Former Employee - Anonymous Employee in Hong Kong (Hong Kong)

    I worked at Western Union full-time (more than 3 years)

    Pros

    - Competitive salary and benefits
    - Work life balance
    - People have quite good work attitude, they are willing to support you if that is what in their job scope. Whether they know how to do it or not is another matter. Overall professional work environment at least from here outside the US, heard it is totally different creature in the US.
    - If you are in the right markets, you can basically retire here.

    Cons

    - zero career advancement. With except for some roles in high visible markets
    - Current CEO seems lost with quarterly almost monthly reorganization and management reshuffling, which many times just undo previous changes.
    - basically suffering from one product company, the management tried to expand to other new areas but difficult as the cash cow person to person remittance is just too huge and successful for everybody to feel sense of survival.
    - things will go very slow if you are not in priority market. Well, if you like staying under radar. Until next cost cuts that is.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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