Western Union
2.9 of 5 177 reviews
www.westernunion.com Englewood, CO 5000+ Employees

177 Employee Reviews (View Most Recent)

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5 people found this helpful  

Mediocre Company

Director (Former Employee)

I worked at Western Union full-time for more than 10 years

Pros- Good pay and benefits at director level and above
- Opportunities for professional growth if aligned with the right project/people
- Possible to maintain life/work balance
- Employees value pleasant work environment/cooperation

Cons- Core business profitability is in decline and company responding primarily through expense management - transferring domestic jobs to Central America and Eastern Europe. Innovation bought through acquisition rather than in-house development. If you are involved in offshoring or acquisition projects, this can be a very interesting place to work. Unfortunately most employees are in operational or support roles and a lot of them find this environment very unpredictable and feel uncertain about their job security.
- A lot of time and money is expended annually to communicate a vision and set company wide objectives and values aligned with achieving that vision. Regrettably, senior management seem unable to maintain a consistent vision year after year (or even in the same year) and company values are often not demonstrated from the top down.
- Employees interested in being excellent at their work and achieving goals that seem beyond their reach are often frustrated by the levels of bureaucracy, organizational silos, and lack of accountability. If you're interested in keeping busy, but not getting anything done of significance, this could be the place for you!

Advice to Senior ManagementThere needs to be a fresh way of looking at the money transfer network to exploit its possibilities for the future rather than just focusing on trying to maintain its glorious past of growth.

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Solid traditional company

Interaction Designer (Former Employee)
Denver, CO

I worked at Western Union full-time for less than a year

Pros: - good benefits - good people Cons: 98% of revenue comes from physical stores - so mobile/web… Yes, I would recommend this company to a friend More

  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO


Ask to see workspace before deciding....

Director (Current Employee)
Englewood, CO

I have been working at Western Union full-time for more than 8 years

Pros: There are no longer any Pros. Cons: Company is trying to cut costs by implementing an open seating arrangement. Everyone under VP level now has about 3 feet at an open… Advice to Senior Management: Let people work at home instead, for seasoned professions working… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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