Western Union

  www.westernunion.com
  www.westernunion.com
There are newer employer reviews for Western Union

 

Good Enough but Could be better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager in Manila, Manila (Philippines)
Current Employee - Manager in Manila, Manila (Philippines)

I have been working at Western Union full-time (more than 5 years)

Pros

Compensation and benefits are competitive with that of other companies in the BPO industry
Work life balance can be achieved depending on who your boss is
Growth from within the company is prioritized vs external hire

Cons

Politics at the Senior Management Level.
Some Senior Managers in other departments lack accountability.
Some people who are promoted to senior positions i.e. managers and directors are questionable. Their people skills, maturity levels and capability are in doubt at times.
 There are cases wherein benefits are not aligned across the different departments in the organization.

Advice to ManagementAdvice

Get rid of the siloed environment. Get people to sort out their differences and work together harmoniously. The hiring of a new global IT leader seems right. Get rid of deadwood in the Denver office.

Recommends
Neutral Outlook
Approves of CEO

244 Other Employee Reviews for Western Union (View Most Recent)

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  1.  

    Average experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent Impementation in Vilnius (Lithuania)
    Current Employee - Agent Impementation in Vilnius (Lithuania)

    I have been working at Western Union full-time (less than an year)

    Pros

    Diverse culture, communication with people from all over the world.

    Cons

    Quite low compensation (at least for entry positions), unclear employee evaluation system

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Recruiting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Western Union

    Pros

    good brand, solid base product, good opportunities

    Cons

    Senior Management changes directions too often

    Advice to ManagementAdvice

    Follow through your plans longer than just 6 months

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Western Union

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