Glassdoor is your free inside look at Western Union reviews and ratings — including employee satisfaction and approval rating for Western Union CEO Hikmet Ersek. All reviews posted anonymously by Western Union employees.
See all Western Union Reviews (115)
Western Union Employee Review
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Work/Life Balance
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Comp & Benefits
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Career Opportunities
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Senior Management
- Disapproves of CEO
1 person found this helpful
“The company is going through a centralization phase - all roads lead to Denver.”
Current Employee – been working at Western Union
Pros – Strong market position, company association does open doors, esp. in pursuit of a JV or marketing program.
Cons – Over reliance on agents to do work, plus company is in the middle of a centralization kick (as of June 2010). Consider: when you have to approve a $1000 trip for business reasons, management appears distrustful.
If you're going to work for Western Union, make sure you are in Denver or have a clear path to a position there if considering a career. Company does not innovate well, seems to prefer buying innovation.
Advice to Senior Management – Use some of that available cash to actually invest in new technologies, and don't be afraid of agents. Consider decentralizing decision making.
No, I would not recommend this company to a friend
2010-06-08 18:25 PDT
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