There are newer employer reviews for Western and Southern Life
There are newer employer reviews for Western and Southern Life

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It's like the internet hasn't been invented

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative
Current Employee - Sales Representative
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Western and Southern Life full-time (More than a year)

Pros

Salary to start off and the managers always have time for you. Benefits including healthcare and dental for the whole family.

Cons

I could never figure out how much I was going to make and never saw a breakdown of commissions and expenses. Some managers have too much time for you and will text or phone you too often just to see what you're doing. There isn't enough time spent initially on product knowledge.

Advice to Management

Make sure your agents know what they are doing before you promote them. Streamline communications between underwriting and agents through email, especially on conversions and re-reinstatements. Train your support staff better so that answers are consistent.

Other Employee Reviews for Western and Southern Life

  1. Helpful (1)

    Beaten Into Submission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Western and Southern Life full-time (More than a year)

    Pros

    If you actually sell a policy that gets underwritten, the 1st year commission is good.

    Cons

    100% commission after 6 weeks. The ONLY marketing done by company is to current clients- huh? Sales agents expected to pay for all other, restricted advertising. Expectation is you can devote 60 hrs a week to this job, including approximately 15 hrs per week mandatory in the office for no pay- is that legal? Underwriting is strict- it seems they really don't need more business. We lost a good manager and had not replaced him in my last 6 mos- we were a ship without a real rudder. Corp management micromanages- they seem to think they deserve to know what you do every minute of the week but they don't pay you a cent for most of it. Company charges you $20 A WEEK to use their laptop. Confusing commission structure- surprises abound. Antiquated systems, extremely poor management relation with field staff. To field staff Corp office feels like a monolithic, cold, distant faceless, unresponsive, uncaring black hole. No company name recognition in my community- no one knows who you are. You'd better have a huge number of willing personal contacts to make it more than 6 months in sales here, or already be financially independent to the point you can fund yourself for a few years, oh, and don't have a family that needs to see you regularly.

    Advice to Management

    Move yourselves into the 21st century. Must realize that as much as you all in Corp think of yourselves, there are equally talented, and obviously much more talented, and responsive executives to work for in this industry or just about any other.


  2. Helpful (2)

    Dreams and Hopes for a Profitable Career SHATTERED!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Saint Ann, MO
    Former Employee - Sales Representative in Saint Ann, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Western and Southern Life full-time (More than a year)

    Pros

    Initially started off with 6 week salary, health, dental benefits started after 30 days, great resources and marketing material to launch your business. Diverse options for target market approach. Lots of materials available for you.

    Cons

    Unrealistic goals and requirements for representatives. Straight commission after 6 week period. No clarity or prediction on how much you will actually make. They sell you with a 110% commission dream, only to hit you with the $20 - 25% reality. District Sales Manager doesn't keep his word. Sales Managers didn't really know what they were doing. NONE of the management staff have made at least $70-100K. NONE of the managers can show you by example how to make more than $15 to 20K, unless you happen to be placed in management because no one else was available. MICROMANAGING TO THE HIGHEST LEVEL. Don't care if you aren't making enough to keep gas in your car, you just better show up for the call sessions or you won't get paid, your pay will be docked a day, etc.

    Advice to Management

    Get some experienced and successful managers into the position. If your agents are excelling, them make them managers because obviously they know what works. STOP hiring outside managers who have NEVER worked for WS, and stop putting NON QUALIFIED, NON EXPERIENCED, NON SKILLED managers in the management position.


There are newer employer reviews for Western and Southern Life
There are newer employer reviews for Western and Southern Life

See Most Recent

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