There are newer employer reviews for Williams-Sonoma

Helpful (1)

Williams-Sonoma could be better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Director in San Francisco, CA
Current Employee - Director in San Francisco, CA

I have been working at Williams-Sonoma

No opinion of CEO
No opinion of CEO

Pros

Small feel to the company despite the number of stores across the country. Able to make changes quickly with less bureaucracy. Fast-paced workload. Talented, smart, and energetic co-workers. Work in a professional environment where employees dress up. Pay is generous and slightly above comparable positions in other companies. Opportunity to travel and work with vendors world-wide to produce compelling product for customers. Opportunity to make change in the market, such as using FSC woods, organic fabrics, and eco products. Earnest push from senior management to produce environmentally conscious products and demand vendors to change. Able to produce quality products that customers will cherish.

Cons

Fast-paced workload with lack of resource support to accomplish quick timelines. Lack of respect from some senior management during presentations. Revisiting of main product strategies several times during development. Assumption that new hires know how the company works between departments and with outside production agents. Lack of respect for staff's time in that meetings often start late or are rescheduled at the last minute. Company travel card payments are employee's responsibility to be made on time after being reimbursed by accounts payable, even if expense settlement report is delayed in receiving approval. Computer systems and infrastructure are archaic. No full company support for blackberry or mobile devices, even for director and above. No full support for international mobile phone usage despite travel to Asia 3 - 4 times a year.

Advice to Management

Realize that employee satisfaction happens every single day with every single interaction with staff. It doesn't come from department bbqs or bogus 'employee of the month' awards. It's great to dress up for work so professional respect should come with it.

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  1. Helpful (1)

    A good training ground if you can handle the hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Buyer in San Francisco, CA
    Current Employee - Buyer in San Francisco, CA

    I have been working at Williams-Sonoma

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great retail training ground. Some of the most creative and talented people in the retail industry are working here. If you know how to "play the game" you will be rewarded and promoted. The people are truly 1st class and there are some incredibly strong bonds on certain teams and brands.

    Cons

    Not a great work/life balance. The company is infamous for long hours and sub-par pay. They could do a lot more to promote employee well-being, give opportunities for more flexible work schedules, and to generally empower their workers to WANT to do the best job they can each day.

    Advice to Management

    Listen to your employees more and promote a better work/life balance.

  2. Name kept private

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Furniture Customer Service in Camp Hill, PA
    Former Employee - Retail Furniture Customer Service in Camp Hill, PA

    I worked at Williams-Sonoma

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The time that I was there, it was a fair company. Received incentives and contests, fair raises (comparing similar work), and product info necessary to complete the job. I was there for 3.5 years and for the most part, enjoyed my time there.

    Cons

    Information about the status of the company was shadily withheld. Got the impression that management was keeping things from you. Toward the end of my time there, it felt that the atmosphere had changed. It wasn't as fun, and it was difficult to find the motivation to put the company first, when the company was letting you down.

    Advice to Management

    It goes without saying that honesty really is the best policy.

There are newer employer reviews for Williams-Sonoma

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