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Williams-Sonoma could be better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Director  in  San Francisco, CA
Current Employee - Director in San Francisco, CA

I have been working at Williams-Sonoma

Pros

Small feel to the company despite the number of stores across the country. Able to make changes quickly with less bureaucracy. Fast-paced workload. Talented, smart, and energetic co-workers. Work in a professional environment where employees dress up. Pay is generous and slightly above comparable positions in other companies. Opportunity to travel and work with vendors world-wide to produce compelling product for customers. Opportunity to make change in the market, such as using FSC woods, organic fabrics, and eco products. Earnest push from senior management to produce environmentally conscious products and demand vendors to change. Able to produce quality products that customers will cherish.

Cons

Fast-paced workload with lack of resource support to accomplish quick timelines. Lack of respect from some senior management during presentations. Revisiting of main product strategies several times during development. Assumption that new hires know how the company works between departments and with outside production agents. Lack of respect for staff's time in that meetings often start late or are rescheduled at the last minute. Company travel card payments are employee's responsibility to be made on time after being reimbursed by accounts payable, even if expense settlement report is delayed in receiving approval. Computer systems and infrastructure are archaic. No full company support for blackberry or mobile devices, even for director and above. No full support for international mobile phone usage despite travel to Asia 3 - 4 times a year.

Advice to ManagementAdvice

Realize that employee satisfaction happens every single day with every single interaction with staff. It doesn't come from department bbqs or bogus 'employee of the month' awards. It's great to dress up for work so professional respect should come with it.

No opinion of CEO

616 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1.  

    Needs a better plan for 2009.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Williams-Sonoma

    Pros

    The team I have developed in my store.

    Cons

    the lack of career advancement

    Advice to ManagementAdvice

    with all the changes and reduction in force, the is no action plan as to how the business is to be run. Great leadership looks to the future with a vision and clear expectations. The stores will now be run with new staffing allocations, an action plan needs to be developed based on modified expectations with a leaner management team. Your field management teams need to understand what these expectations will look like for 2009 in order to run successfully. To date there has been no direction.

    Disapproves of CEO
  2.  

    Mr lester please take a look at what you bring home with bonuses and then reflect on who does the work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Williams-Sonoma

    Pros

    People first company
    support
    quality product and quality customer

    Cons

    salaries
    bonus structure,
    upper management not knowing their jobs

    Advice to ManagementAdvice

    come out to the field and work with the teams, dont sit at the royal palace and think your making sound decisions, get your hands dirty..... You take big bonuses and you starve the people who do the physical work.... it's great to think your the brains of the operation but spread the wealth.....Your people will be 110% loyal to you... I love the company but have a hard time seeing that the CEO has a $900,000 salary plus takes a $3.5 million dollar bonus.... then your managers dont get a raise and the cost of living increases.... STOP BEING SO GREEDY!

    Recommends
    Approves of CEO
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