Williams-Sonoma

www.williams-sonomainc.com
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There are newer employer reviews for Williams-Sonoma

 

Great Place to Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at Williams-Sonoma full-time (more than 5 years)

Pros

Strong financial peformance, great brands, high caliber talent, terrific female diversity, entreprenurial spirit, beautiful offices, competitive pay and health benefits

Cons

Hard charging leadership with limited resources provided; not much ethnic diversity; limited paid time off for newcomers; limited work/life balance support

Advice to ManagementAdvice

Take the time to listen to the people who work in your company; improve paid time-off policy; let people work from home occasionally

Recommends
Positive Outlook
Approves of CEO

704 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1. 2 people found this helpful  

    4 Jobs in one. 60 hour weeks, paid for 40 of them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Buyer in San Francisco, CA
    Former Employee - Associate Buyer in San Francisco, CA

    I worked at Williams-Sonoma full-time (more than a year)

    Pros

    corporate discount and sample sales. name on my resume

    Cons

    too much work for one person to do. no interest in managing people effectively. stuck in the past

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Demise Of Store Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA

    I worked at Williams-Sonoma part-time (more than 8 years)

    Pros

    40% discount (sometimes) at WS and affiliates
    Learning about latest and greatest culinary tools
    Company stands behind its products, will replace defective items
    Store design is visually appealing

    Cons

    Disrespectful of employees by not posting schedule until 1 week ahead
    Corporate has no consideration of hard-working employees, from management to associates on the floor
    Consistently understaffed
    Computer systems are antiquated, inventory control is a joke
    Cash registers malfunction every week
    Prices at rival stores are 10-20% lower, and free shipping on their website hurts brick and mortar
    Management changes shift assignments with short notice
    When regional management visits, they don’t get a true experience of the sales floor
    Due to back room/stock people cutbacks, have to climb 12-foot ladders, putting associates at physical risk
    On-call system is unethical (not paid, don’t know if you’re going to be working until 1 hour before shift)
    Dropped associate discount to 20% on some items
    Competition for sales quotas is not about valuing the customer – it has created a stressful sales floor with distrust among employees. We used to proudly say to our “guests” that we were not on commission and that w worked as a team to offer the best customer service

    Advice to ManagementAdvice

    Update computer systems
    Have regional management work a complete shift with no stock person or gift wrapper and just 1 other staff (which is common for many shifts each week)
    Make the employees schedule available online so they don’t have to call the store and request a manager to read it over the phone
    Increase stock distribution

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Williams-Sonoma

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