There are newer employer reviews for Williams-Sonoma

3 people found this helpful  

Handled uncertain times less than gracefully.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Pottery Barn  in  Portland, OR
Former Employee - Pottery Barn in Portland, OR

I worked at Williams-Sonoma full-time for more than a year

Pros

Smart and sweet people to work with. Discount on all brands. Pretty good medical and dental insurance.

Cons

Company was 'restructured' twice in the time I was there. People were let go or offered demotions. Labor was cut drastically. There were always competing priorities and unclear direction. Our 'focus' as a store was changed on a weekly, sometimes daily, basis. Speaking up or voicing concern was not welcomed and in some cases, led to termination.

Advice to ManagementAdvice

To upper management and the big wigs- quit it with the 'jet visits' where the store has to fluff up all labor and roll out the red carpet for you. Don't you want to see what stores look like on a daily basis? We don't wear suits and heels every day and waltz around a picture perfect store- that's all for show for you.

Doesn't Recommend
Disapproves of CEO

620 Other Employee Reviews for Williams-Sonoma (View Most Recent)

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  1. 2 people found this helpful  

    Many great experiences but the longer you work there, the greater the frustration and dissatisfaction with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Consultant  in  San Francisco, CA
    Former Employee - Design Consultant in San Francisco, CA

    I worked at Williams-Sonoma full-time for more than 5 years

    Pros

    Fun and exciting a lot of the time, some really great people to work with, exciting environment for those who can handle the stress and pace, opportunities to run with various projects and own them, beautiful stores, great discount.

    Cons

    Even for retail a seriously high-pressured and morale-busting environment. Too politicized, too polarizing, too negatively competitive.Competition CAN be constructive and positive if handled correctly but this company just doesn't know how to do that. Direction is often chaotic, or simple non-existent, focus often misses the mark on what is most important, ignorance of real-life at the store level, too many levers to meet, too little positive input and appreciation for what is being expected from management, too little (or non-existent) training, complete obliviousness to the low morale and the causes of it, antiquated hardware at the store level, too much emphasis on the superficial and not enough on substance.

    Advice to ManagementAdvice

    Listen to your employees at all levels, train, mentor, and develop the talent you have, promote appropriately - dial down on the favoritism and up on career advancement for the talent you should be growing. Change your priorities for your staffs - make your expectations for them realistic. Give opportunities to shine and flourish instead of failure and frustration. Upgrade your technology. Middle managers must advocate for their staffs!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Williams-Sonoma full-time for more than 5 years

    Pros

    Strong financial peformance, great brands, high caliber talent, terrific female diversity, entreprenurial spirit, beautiful offices, competitive pay and health benefits

    Cons

    Hard charging leadership with limited resources provided; not much ethnic diversity; limited paid time off for newcomers; limited work/life balance support

    Advice to ManagementAdvice

    Take the time to listen to the people who work in your company; improve paid time-off policy; let people work from home occasionally

    Recommends
    Positive Outlook
    Approves of CEO
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